Reviews (436)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its extensive international shipping options and competitive rates, enhancing both domestic and international deliveries. The user-friendly interface supports bulk edits and automatic insurance, streamlining shipping processes. Integration with various e-commerce platforms is seamless, improving operational efficiency. The responsive customer support and multiple shipping choices at checkout enhance the shopping experience, while the intuitive dashboard aids in shipment management and tracking.

July 15, 2024

提示我要是从中国发货就无法使用

AEVIILA
China
About 3 hours using the app
Easyship replied August 7, 2024

Thank you for your feedback. I'm sorry to hear about your experience with our platform.

Please contact us at support@easyship.com with your account details so our team can assist you with any issues with our platform.

Best,
Ben (Marketing @Easyship)

April 22, 2018

Prior to embarking on Shopify our team was handling all the shipment ourselves. We need to compare rates and contact each courier individually. With Easyship it is a one stop solution where we can compare rates across different fulfillment providers. Now the team can focus on selling.

Boloneyewearsg
Singapore
Over 1 year using the app
Edited September 7, 2020

David is my rep for Australia, and he was fantastic. He called me and we did everything step-by-step. Great support. Thank you! Also, great app, with all the different couriers.

Velvet Aroma
Australia
Over 1 year using the app
March 7, 2023

While the app isn't without it's issues, it has been very good for us. It has all the features we need plus some since we ship so many varying sized products. Their customer support has always been solid as well. All in all, very little complain about especially considering how necessary this app has been for our business.

Lethal Gaming Gear
United States
Over 1 year using the app
Easyship replied March 20, 2023

Thank you for your feedback!

Glad to hear you're happy with our support, and while we understand that we're not perfect, we're doing everything in our power to make sure that one day we will be!

All the best,

Easyship

Edited March 2, 2020

We have been using Easyship for quite some time now and we are extremely happy. Everything works perfectly well and they do have a great customer support in case anything needs to be escalated. Highly recommended!

INSELLER
United States
Over 1 year using the app
January 6, 2022

Easyship has been a great way for us to ship Australia wide, the portal is very easy to use, the support team have been nothing short of amazing and we would definitely recommend Easyship in the future

Biotyspa
Australia
Over 1 year using the app
September 16, 2019

Super easy to use and makes shipping easy! definitely worth a try for any new stores out there. It will save you time and money.

- LA VIE INTIMATES -
Australia
Over 1 year using the app
October 10, 2017

Easyship is a MUST-HAVE for all e-commerce stores! We have benefited so much due to its efficiency and the type of professional service we give to our customers as a result of being able to:
1) Choose the best courier
2) Print Shipping Label Easily (& professionally)
3) Track Shipments
4) Ship internationally using 1st tier courier companies
5) Weekly invoice report
6) Easy payment via credit card
and much more...!

It's free and there is really no downside to try it!

Youngearthsg
Singapore
Over 1 year using the app
March 29, 2018

Setup and Usage is easy to understand and follow.
Love its integration with Shopify, making it easier for us to do shipment requests and updates for our sales transaction!
Appreciate the constant improvement and pricing updates to make Easyship even easier with more attractive shipping rates!
Please keep up the good job!

Playhao
Singapore
Over 1 year using the app
April 15, 2020

We've been using Easyship since we first launched. Working with Eric made the integration process pretty easy and he was great in helping iron out a lot of the silly mistakes I made in the early days (and even had some recommendations on shipping settings and services that were personalized to our situation). In the years that have followed, Easyship has proven to be a super simple and functional addition to our store, which lets us tell people that we ship anywhere that receives mail. The only downside with Easyship is that customer service can be slow at times and seems to be email only, which can add a day or two to responses.

Style Standard
Hong Kong SAR
Over 1 year using the app