Reviews (430)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

Edited October 24, 2019

I'm in Australia and this works quite well. It connects to the store and does the labeling. I like that they let you pre-pay customs for international parcels, so end-customers don't have to f around with customs. I'd prefer it if the shipping rates were a bit cheaper. Also, the labels generated by the software are compressed (zipped). Uncompressing those is time-consuming. But otherwise its a real time saver.

TomatoTent
United States
About 2 years using the app
December 14, 2017

Awesome App! Before we installed this app, we were facing issues with customers living in Remote areas which incurred unexpected shipping cost for our business,

With Easyship, not only Shipping costs are calculated accurately, our customers remote areas issues are also being solved. Great Job Guys!

Hock Gift Shop
Singapore
About 2 years using the app
October 26, 2017

Hands down best app for shipping. Super easy to use and gives you the best deals on international and local shipping. Highly recommend this app!

Dirtyneedlesstore
Hong Kong SAR
About 2 years using the app
Edited March 19, 2020

Easyship has helped us grow our global business in such a short period of time! And helps keep our US business going strong!
The team is very responsive and supportive. Highly recommend.

Satisfye
United States
Almost 2 years using the app
October 17, 2017

Great integration with our shop. Easyship give our customers many shipping options to choose from. It is very fast and efficient to use. Great customer support team.

Jujubekids
Hong Kong SAR
Almost 2 years using the app
May 21, 2021

Easyship has been critical to our success and growth. They have a fantastic platform that is super easy to integrate with a Shopify store. Best of all, they have an amazing team of people and are constantly asking for feedback on how to improve to make MY LIFE easier. I'm grateful for discovering this service/app every single day!

Bone Daddy Blade WerX
United States
21 days using the app
November 16, 2019

Really like this to have a comprehensive view into the status of all our shipments. Love the fact you can get quotes from several carriers and the support for thermal printer labels. It really optimizes our workflow. Recommended.

Holly's Darlings
United States
Almost 2 years using the app
November 6, 2017

Great product, rates, and customer service overall. Finally, I've found a dependable solution for International shipping.

Fensens
United States
Almost 2 years using the app
July 9, 2020

Shipping has been one of the most challenging and confusing aspects of starting my online store. I tried the free version of Easyship, Shipstation and Shippo to compare prices, functionality and support. Let me tell you, Easyship is the one you want. Due to its breadth of customization and functionality, it can be a little intimidating to setup, so I reached out to support with some specific questions that I had. Not only did I get a response, but Hiromi got on the phone with me several times to personally walk me through solutions for my challenges, offered pro tips and advice and pointed out things that I would have never even thought of that will help my business. She was beyond wonderful, the best customer service I've ever experienced. The icing on the cake? I ran shipping scenarios between Easyship and Shippo....when the rates weren't exactly the same, Easyship was slightly cheaper. I am not one to give praising reviews, but I felt compelled on this one. I've done the work and research for you...go with Easyship.

American June
United States
21 days using the app
September 19, 2017

Very simple and easy to use shipping dashboard - has been a welcomed addition to my ecommerce store!

Junior Watches
Australia
Almost 2 years using the app