Reviews (290)

Overall rating
4.2
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its wide range of affordable and fast international shipping options, enhancing customer satisfaction with multiple choices at checkout. Its user-friendly interface and seamless Shopify integration simplify logistics management. Features like bulk edits, automatic insurance, and tracking dashboards are praised for their efficiency. Responsive customer service and regular updates based on user feedback further contribute to its reliability in meeting diverse shipping needs.

May 3, 2024

It's not user friendly for domestic Hong Kong shipping as there's no integration for S.F Pick up location. Also, I need to select insurance or not every time I create a shipment. It will be more user friendly if I can set a default and change if I need to. Also I create a custom box for my shipment as my order is always around the same size and weight, but I need to select the my custom box every time. So overall, it's a lot more hassle than other shipment platform such as Shipany or Oneship.

Kirakuu
Hong Kong SAR
11 days using the app
Easyship replied August 7, 2024

Thank you for your feedback. At Easyship, we aim to provide excellent service and regret that we couldn’t meet all your expectations on this occasion.

Please contact us at support@easyship.com with your account details so our team can assist you with any questions you may have around adding/removing insurance for your shipments.

Best,
Ben (Marketing @Easyship)

March 30, 2022

As a novice start up entrepreneur I’ve relied heavily on enlisting the right team and technologies for my eCommerce venture. By installing the Easyship app on my store I’ve opened up a whole new world of possibilities for positive customer engagement, seamless shopping cart experiences, reliable warehousing, logistics and shipping. This is backed up with top quality support for store owners. From my perspective the most appealing feature with Easyship is the opportunity for customers to view three attractive options at the checkout: (1) cheapest (2) fastest (3) best value shipping. The added advantage of being able to offer pre-paid taxes, duties and insurance makes this app a winner!

bandanatogether.com
Australia
2 months using the app
Edited May 24, 2022

With a few back and forths with the support, I got the answers I needed from easy ship to help my business. They had a good shipping process and it made everything headache-free which is important when starting a business. I would recommend Easyship to businesses. Make sure you have everything in your store and optimise as much as possible as Easyship made us increase our customer experience and conversion rate.

Flow Co.
Australia
2 months using the app
September 11, 2017

Great UX for customers. Customer easy to choose their courier service, as well as exact delivery cost is shown when checking out. For a shopkeeper, easy to complete the fulfillment。

Thedartsfactory
Hong Kong SAR
2 months using the app
April 25, 2018

Easy ship has given our studio the tools it needs to accurately and quickly ship a variety of goods while maintaining an accurate record of transactions. I believe their shipping analytics and customization options are the future of products in this domain.

Hunger Work Studio
United States
2 months using the app
January 29, 2020

This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.

Sock Religious
United States
2 months using the app
November 4, 2019

The App is one of the best shipping platforms out there for Shopify. No matter where you are based, it hooks up different postal services including express courier services, national post services and offers discounted rates on them. The App syncs automatically with Shopify and allows you to print labels with ease. I personally use it for my labels with Hong Kong Post and have found the service to be indispensable. I’m fortunate to have come across Easyship and their platform and will be a user for the foreseeable future.

iTakTech
Hong Kong SAR
About 2 months using the app
September 24, 2017

Great product and service offering with prompt response, highly recommended

Kinglysg
Singapore
About 2 months using the app
August 13, 2023

Excellent App!! Great Service!! Very happy that we chose Easyship! We had a challenge with the pickup, which was resolved by the team members very promptly!

MILA "Her Smile, Your Joy"
Singapore
About 2 months using the app
Easyship replied August 24, 2023

Hi there,

Great to hear you're enjoying using Easyship, our support team are always on hand to help!

Easyship

August 30, 2021

Cette application est très bonne! Les clients peuvent voir l'estimation des frais douaniers au passage à la caisse, ce qui les informent adéquatement des frais. De plus, ce qui est vraiment bien, c'est qu'ils peuvent payer ces frais directement avec l'achat du produit en choisissant certains transporteurs comme DHL. De plus, on peut acheter des étiquettes d'expédition pour des ventes d'autres plateformes de ventes, comme Etsy, Amazon, eBay, ce qui est très pratique. Très Très bon service client.

Côté Cuir
Canada
About 2 months using the app