Reviews (428)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

October 22, 2024

Great Support

Nutrient Farm
United States
Over 1 year using the app
August 14, 2024

Easy to use and support service is very good.

Typeractive.xyz
United States
10 months using the app
July 23, 2024

Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.

Dr. Watson's Hair & Body Care
United States
6 months using the app
May 28, 2024

Easyship has been providing us with shipping solutions for over five years now.

The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare).

The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need.

If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.

Emlid Store US
Hungary
7 months using the app
December 6, 2023

We've been using Easyship for 10 years.
We highly recommend it to any business looking to reach customers worldwide cost-effectively.
The platform continuously improves in terms of UI, features, and solutions that bring you closer to your customers.
After so many years, we are still impressed to be able to ship worldwide from multiple warehouses anywhere we are, with a simple click of a button.
The effort to deliver your creation to the final customer is definitely underrated.
Easyship is a bold statement, but they keep their word.

Instamic
United States
Almost 6 years using the app
February 22, 2024

I quite like it. Much better experience than buying labels directly from UPS etc...

There is one thing I would really appreciate if you improved it:

It would be great if the customs declaration could be made more 'versatile'. It seems there is no way to enter "Gift" or any other type of shipment. It is always 'Merchandise'. Also the Item description is way too short. for example, sometimes it is necessary to add "no commercial value" or "warranty replacement" etc...So a few more lines would be great.

Keep up the good work!

Beolover Store
United States
2 months using the app
Edited August 6, 2024

Easyship's customer service Shadab is GREAT! Resolves problem promptly and swiftly even via emails!

lagom kids
Singapore
Almost 6 years using the app
May 1, 2024

Easy and effective always

Milagrosa Single Estate Coffee
United States
3 months using the app
Edited October 10, 2017

Super easy, makes shipping so much smoother - highly recommend!

#STYLEITNRY Team
www.styleitnry.com

Styleitnry
Hong Kong SAR
About 7 years using the app
September 7, 2017

It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)

Gamemartz 3
Singapore
Almost 7 years using the app