Reviews (430)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

January 22, 2019

Couldn't ask for much more in a shipping app! Great customer service, great rates. The app integrates extremely well with Shopify.

Dachshund Eyewear
Hong Kong SAR
10 months using the app
January 29, 2020

This was a total game changer! We had been using the native Shopify shipping since the beginning and driving our post office employees crazy. Having Easyship has given us so much more flexibility and helped us to make friends with our postal employees with scan sheets a click away.

Sock Religious
United States
10 months using the app
September 14, 2017

Two months in, I'm really happy to be using EasyShip. They make mailing a cinch and have saved me a lot of time on the order fulfillment front.

Wearvaughan
Hong Kong SAR
10 months using the app
September 11, 2017

Probably the best shipping app in Hong Kong. Excellent customer service as well. Highly recommend this Company and the app!

Bow Selectie
Hong Kong SAR
10 months using the app
February 8, 2020

Great product that enables me to reach international growth. Very customizeable and super easy to set up.

Yatta Golf
United States
10 months using the app
Edited November 1, 2021

Easyship is a COMPLETE game changer for international shipping. No one else offers the option to pay for duties and taxes up front for a completely transparent shipping experience. We had so many complaints and several shipments abandoned because of super high taxes at the border. Easyship fixed all of that overnight for our international customers. We have had zero complaints since the switch and look forward to transitioning to Easyship for US shipments too very soon. Our account manager is very attentive to our concerns and checks to make sure our customers are getting the best rates!

The Catholic Woodworker
United States
9 months using the app
August 25, 2018

great service, great app. Still exploring with it but they definitely want to help you and offer great service.

Birminghamjewelry
United States
9 months using the app
July 28, 2019

Prices for shipping are really competitive. Saved me the hassle of looking for shipping quotes as they are able to compare the shipping cost to give me the best option. Impressive app

The Gentle Cover
Singapore
9 months using the app
November 21, 2018

If you're in Hong Kong, this app is a must have for your fullfillment needs. Makes printing labels for numerous shipping services an absolute breeze. They are also very helpful when you have any problems using the app and takes quick actions to solve problems. Highly recommended.

4.1gb
Hong Kong SAR
9 months using the app
October 28, 2021

Highly recommend Easyship for your shopify. It really helps me a lot with my shipments. Their customer service is excellent too. Very helpful and fast response.

Sugarbird Kids
Hong Kong SAR
9 months using the app