Easyship ‑ All in One Shipping

Great freight solutions app, for small businesses. Am a small business, in Australia and this easyship platform helps me save money sending parcels within australia and newzealand.
Shipping rates are great with their partnered couriers. One thing to consider is that you need to pick and choose the courier you use, Some couriers are more reliable than the rest but the easyship platform is easy to use after some playing around. to start off, i would recommend showing a higher delivery time to trial the faster couriers to avoid disappointment
Support is decently quick and they try to answer your questions as soon as possible. David Um from Melbourne is highly accountable and is very hospitable in terms of providing support.
Only issue is that their "cutoff" time for some couriers for next day pick up happens earlier than midnight, meaning an order placed at 4pm wont be picked up the next day, but rather the day after. With the cheap shipping options, i can work around this.
Been a great experience so far, been using this app for months and will continue to do so. 5/5

Easy Ship app helps to reduce our adminstrative workload by integrating with Shopify and provide update to the order once book. Great customer service too.

Easyship address the gap where new online merchants needing a robust fulfilment solution to sell worldwide without being tied down to a single courier

We have been using their international shipment for 3 months. Overall, the experience is positive. Our initial shipments were for our Indiegogo campaign. They worked with us to use batch shipment to save cost. After that, we are using their regular service for our daily orders. Their UI interface gives you a clear view of shipping cost and duty tax for each available shipping option. Although there are some glitches with the app, they will work with you to fix them quickly. They don't own warehouse, so, all the pick and pack work you will work directly with the 3rd party warehouse that they recommend. Although initially, we were worried about communication issues between 3 parties, it turns out to be a none-issue. We are very happy with the warehouse they recommended. Suggestion for improvement to them is the post-shipment support. You will be getting typical scripted answers many times. But that make you frustrated especially for orders that are stuck or missing. If Easyship wants to be differentiated from their competitors, establishing an effective communication channel with the couriers that they provide can be a game changer. Because that will allow them to provide more info to the clients when a shipment is running into issues during shipment. By the way, have a good relationship with your account manager is important. They have been very helpful in every occasion.

I'm writing this review based on one unique feature of EasyShip.

I ship large but light product boxes. If a customer orders two, they need to ship separately or my shipping costs extend into balloon pricing. All of the other shipping apps seem to think that my light items fit into a single box, and charge accordingly. I could get stuck with big losses on my shipping costs.

Easyship is the only app that allows me to enter the dimensions of my boxes. I'm still figuring it all out, but at least I'm not getting stuck with shipping overages.

The best app to help ship your products. Great customer service reviews for me and my team, and in return great reviews for them!

We were looking for an app to handle our international shipments and to offer our domestic customers additional shipping options besides USPS. This app is just what we wanted! The support staff is outstanding, they added some shipping options that we needed and we can now offer Fed Ex, UPS, DHL at competitive rates.
It does take a little set the system up (you need to add dimensions of each of your products and sku numbers) but once you have done that you are set to ship.
BEST PART! You can easily get an instant quote for any potential shipments , international or domestic!

Very good customer support and linkage to the store. Makes things much easier from a fulfillment perspective. Links well with the specific 3PL we are using.

Thanks to this app, I was able to go global, and I succeeded!! I now sell my product internationally. Every day customers are buying from all over the world. The parcels go every day very far from my place without any problem and with total ease. Merely the best shipping service I have ever had. Come on, an all-in-one solution that gives to your customer: Price of transport
Transport time Customs fees And this in every country of the world.

incredible app! Makes so many shipping hassles completely effortless and the staff is ALWAYS SO helpful. Couldnt recommend it more! Truly makes running the day to day in my business so much easier.