Reviews (290)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its cost-effective international shipping options and user-friendly interface that supports bulk edits and easy tracking. Seamless integration with e-commerce platforms and responsive customer support enhance operational efficiency. The app displays multiple shipping options at checkout, offers powerful customization and analytical tools, and provides straightforward onboarding. Long-term merchants appreciate its reliability and continuous improvements.
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I am so glad someone came up with an idea to make this app. I have been barraged with requests for express shipping and other choices of couriers. This app literally solve my problem. Easy installation and setup. App usage is completely free. I may be wrong, but I believe the Easyship charges are passed on to customer's, i.e. included in the shipping charges.
TIP: Easyship calculated rates shippings can co-exist with your own shipping rates. This is extremely useful when you want to have an option to offer cheap free shipping as well as having Easyship's express shipping choices.
Also, it calculates Import Tax for overseas customers at checkout. Pretty useful for customers as they know there will not incur any hidden tax cost when their parcel reaches them.
提示我要是从中国发货就无法使用
Thank you for your feedback. I'm sorry to hear about your experience with our platform.
Please contact us at support@easyship.com with your account details so our team can assist you with any issues with our platform.
Best,
Ben (Marketing @Easyship)
Ease, speed and price are just some of the reasons I'm glad I found Easyship.
A lot of my customers are from overseas and being able serve them confidently with full visibility on costs, import taxes and delivery times from multiple couriers is something I could have only dreamed of previously!
Plus their Shopify integration is TIGHT.
Exactly what I've been looking for to make international shipping a breeze! Customer support was excellent, and AJ from HK was always there to help me with any questions I had.
Highly recommended and my first choice for sending products worldwide.
Easyship has provided an easy to use platform with amazing functionality and great rates.
This with amazing customer service which helped cater to our unique requirements.
What more could you ask for?
EasyShip is great. They seem to be committed to listing to their users and coming up with innovative ideas to make shipping easier. I cannot recommend EasyShip enough.
I was getting an error that my UPS account name has already been taken, so I contacted support. Instead of helping fix the issue, they offered to schedule an onboarding call... I'm working and want to ship packages, not waste time talking on the phone. I'll just stick with the competition.
Hi there,
Thank you for providing your feedback on Shopify, we're keen to understand what went wrong here and how we might turn this around.
It looks like you were trying to link your own UPS courier but you were seeing an error, the reason my colleague was asking to set up a call was that it would simply be easier to take a look at the details with you over the phone, rather than an email back and forth.
However, if you prefer to deal with email/messaging we would be happy to oblige, I've reached out to you to help with this query, please get back to me and I'm sure we can fix this ASAP.
All the best,
Easyship
Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.
Hi there,
Thank you for taking the time to provide your feedback.
We feel our app is clear that to link Australia Post to your account, a subscription is required, as is industry standard for this courier.
If you could point us in the direction of where you feel this has been misrepresented, we will be happy to review this to remove any uncertainty.
Kind regards,
Easyship
The public estimate price was $21 cheaper than what was actually quoted once i had signed up for an account. The support representative said the publicly displayed prices are just an estimate. (Even though you put in Origin, Destination and weight) In my case a 0.5kg box with dimensions of 10x10x10cm was $21 different in price? So im not sure what their estimate is based off of, maybe a piece of paper. Classic bait and switch. Uninstalled
Hi there,
Thank you for providing your feedback, I can confirm that the prices provided on our rate calculator (https://www.easyship.com/en-gb/shipping-rate-calculator/unitedkingdom-to-usa) are an estimate, this is because we require full information on the shipment to provide a full calculation.
I can confirm there is no 'bait and switch' as you will see from all the great feedback on this page!
We've tried to reach out to you to help with this issue but we haven't had a response? If you can get back to us we will be more than happy to help you get access to the right rates.
All the best,
Easyship
Haven't started using it on Shopify so we cannot comment.