Reviews (436)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its extensive international shipping options and competitive rates, enhancing both domestic and international deliveries. The user-friendly interface supports bulk edits and automatic insurance, streamlining shipping processes. Integration with various e-commerce platforms is seamless, improving operational efficiency. The responsive customer support and multiple shipping choices at checkout enhance the shopping experience, while the intuitive dashboard aids in shipment management and tracking.
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Very good shipping app, install & poof ready to start shipping!
ONE OF THE BEST THING EVER!
MADE SHIPPING LIKE A BREEZE!
GREAT SUPPORT FROM THE TEAM!
THANK YOU SO MUCH EASYSHIP <3
Easyship is easy to use and the integration is smooth; The flexibility is limitless meaning you can adjust the cost, couriers, locations, promotions according to your needs under the settings of shipping rules.
What I like the most is that my customers can view options of calculated shipping rates from different couriers at checkout. It's important because customers nowadays need to have options and to be able to choose what price and service they prefer. It's the last component of your eCommerce module to help convince buyers to make an order.
Great app. Simplifies everything. Even for beginners. Just starting out now and so far they have good support.
user friendly and much acessible
GREAT job!!
EASY SHIP has been a game changer. Our Rep, Hiromi has gone above and beyond to help us manage our international orders. To find the best shipping methods at the best rate. Morph Clothing is very grateful to this type of expertise and customer care. WE LOVE EASY SHIP!
I ship items in many different size boxes and Easyship handles the shipping portion for my Shopify store excellently.
UPDATE : 1 star cause 0 isn't an option
I've spent over €2000 on this platform in the last two weeks, only to be met with shockingly poor service. The shipping company completely messed up my address, and instead of taking responsibility, they claimed they "tried" to contact me—when in reality, no such attempt was made.
When I reached out for help, the response was dismissive and unhelpful. My claim was not taken seriously, and it seems that they are more interested in deflecting blame than resolving issues.
This experience has been incredibly frustrating, and I expected much better from a platform of this caliber. Until they improve their customer service and accountability, I cannot recommend this app to anyone.
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I have been using the app for over a year now. At first I left a 5 star review but I deleted it. The prices suddendly increased (apparently they made a mistake when caculating them). Customer support declined. I've had an issue for a year now and still not able to help me with it. Always the same questions that lead to nowhere and particularly to no refund.
It's a good app, still recommend, but I will change the minute I find better for sure.
Hi there,
Thank you for providing your feedback, we're sorry to hear your experience has changed from a 5-star to a 2-star.
We've been trying to reach out to you in an attempt to understand what has occurred here but we're yet to hear back from you. If you could respond to our emails I'm certain we can figure this out and get things back to a 5-star experience!
All the best,
Easyship
Easyship is GREAT! I would recommend it for everyone! They have the BEST customer service! I would recommend it!
With a few back and forths with the support, I got the answers I needed from easy ship to help my business. They had a good shipping process and it made everything headache-free which is important when starting a business. I would recommend Easyship to businesses. Make sure you have everything in your store and optimise as much as possible as Easyship made us increase our customer experience and conversion rate.