Reviews (436)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its extensive international shipping options and competitive rates, enhancing both domestic and international deliveries. The user-friendly interface supports bulk edits and automatic insurance, streamlining shipping processes. Integration with various e-commerce platforms is seamless, improving operational efficiency. The responsive customer support and multiple shipping choices at checkout enhance the shopping experience, while the intuitive dashboard aids in shipment management and tracking.

October 27, 2017

Wow, Easyship is great!
I can now, with EASE ship to customers worldwide and not have to worry about taxes and duties. Everything is calculated and my customers know the exact price and delivery time during checkout!!

Fantastic! Thank you Easyship!

Chinesefoodhub
Hong Kong SAR
26 days using the app
Edited February 11, 2019

Using this app on delight.com.sg to ship to Singapore local market and the overseas market too. App is good in providing competitive quotations from many shipping service providers. However there are many glitches in the app - many times pick up fails, not much help is available if goods get lost in transit. Fails to quote sometimes. Repeat order or single order creating requires quite some of manual data entry. But still, the app is usable and solves some problems. delight.com.sg

Delightbulbs
Singapore
Over 1 year using the app
June 11, 2019

It is a great app for shipping it gives you multiple rate and many options. It needs you to input products and boxes then it work Great

The British Pedlar
United States
23 days using the app
September 19, 2019

Takes out the guesswork for shipping, so that we dont overcharge or undercharge our customers, shortens our processing time.

The Panic Room
Singapore
Over 1 year using the app
February 23, 2021

The app has so many problems, and the customer support team seems never care solving them, after sharing my problem with the team, they didn't got back with the right answers,

Alieva
United States
About 1 year using the app
Easyship replied July 29, 2024

Hi,

Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand your frustration. At Easyship, we strive to provide excellent service.

Please contact us with your Easyship account details so we can investigate and resolve this matter promptly.

Thank you for your patience and understanding.

Thanks,
Ben (Marketing @Easyship)

Edited September 17, 2019

Easyship helped to streamline my shipping needs and made international a whole lot easier. It's easy to use and support is great, I would recommend it for anyone new to Shopify and wants to simplify their shipping.
However I wish it works/integrates better with the Oberlo app. I have some dropshipping items that don't work with the Easyship app. It would be great if it had more options for a mix of dropshipping and adding of adhoc couriers.

5erenity²
Singapore
Over 1 year using the app
October 10, 2017

So far so good. I've been using it for my local + international orders for my Singapore Souvenirs online shop.

Quick and responsible customer support.

Great offerings from couriers and JIT quotations are perfect for my e-commerce.

Thank you Easyship!

P.S Would be 5+++ stars if you guys could figure out an affordable C.O.D option for local deliveries.

Sg Style
Singapore
Over 1 year using the app
January 1, 2019

Pretty awesome. Their tech support was very helpful and it's super easy to integrate. Thank you very much

WOOFALICIOUS.SG
Singapore
21 days using the app
May 21, 2021

Easyship has been critical to our success and growth. They have a fantastic platform that is super easy to integrate with a Shopify store. Best of all, they have an amazing team of people and are constantly asking for feedback on how to improve to make MY LIFE easier. I'm grateful for discovering this service/app every single day!

Bone Daddy Blade WerX
United States
21 days using the app
August 16, 2018

The app is super easy to use and has really streamlined the shipping process for us. Best part is we can add insurance to our orders through the app, which is not currently available via shopify. Support is fast to respond, knowledgeable, and kind. The team also offers webinars to help with efficiencies and to share general eCommerce info / knowledge.

Highly Recommend !

Glass City Pipes
United States
21 days using the app