Reviews (436)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its extensive international shipping options and competitive rates, enhancing both domestic and international deliveries. The user-friendly interface supports bulk edits and automatic insurance, streamlining shipping processes. Integration with various e-commerce platforms is seamless, improving operational efficiency. The responsive customer support and multiple shipping choices at checkout enhance the shopping experience, while the intuitive dashboard aids in shipment management and tracking.
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The issues with Easyship, like missed parcel pickups and unresponsive support, have a detrimental impact on the last mile of our business. Delays and uncertainties in parcel collection can lead to missed delivery windows and dissatisfied customers, ultimately harming our business reputation. Addressing these problems is essential for maintaining the efficiency and reliability of our last-mile operations.
Great help from the team, love their support!
Lost 3 hours of my sleep time trying to generate a set of shipping labels and in frustration left a scathing review of the service in frustration.
What happened next changed my perspective about the Easyship team.
The customer service & tech teams were super reactive in investigating the issue, resolving it and at the time communicating promptly with me(including phone calls) as regards what was causing the issue in the first place and what they were doing to fix it.
The fault in the first place was not entirely theirs..it was the Hermes API that was rejecting long SKU codes and hence the issue).
Overall, few improvements yet to be introduced including the option to print labels in-store and better rates negotiation with the courier guys but if they work the way they are at the moment, they will win hearts and businesses in the long run. Highly reccomend these guys.
The support staff is very responsive. I had several concerns when starting to use the app and they were addressed right away.
The App drew my attention during the outbreak and luckily it solved my issue. The App drew my attention during the outbreak and luckily it solved my issue.
Where do I begin? It improved my efficiency a lot and I really like it. The team is very helpful....
Highly recommend! This app is super wonderful! super supe supe supe supe supe supe supe supe wonderful!
What a waste of our time and money. They offer cheap shipping to the customer and no support when the couriers they have partnered with lost products.
Fantastic App! Some serious work ethics here compared to other apps I used before, i would really recommend this service.
I am using this app now. Very responsible agent. I am using this app now. Very responsible agent. good app