Reviews (436)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its extensive international shipping options and competitive rates, enhancing both domestic and international deliveries. The user-friendly interface supports bulk edits and automatic insurance, streamlining shipping processes. Integration with various e-commerce platforms is seamless, improving operational efficiency. The responsive customer support and multiple shipping choices at checkout enhance the shopping experience, while the intuitive dashboard aids in shipment management and tracking.
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Great app and very useful. Fast communication and very helpful agent which will help you with all your questions.
This APP is really nice team! They are honest, trustworthy, considerate partners , I am eager to recommend to anyone
This app are a bunch of professionals know what they are doing. This app are a bunch of professionals know what they are doing
Big let down. This company have poor correspondence they never get back in touch. I have terminated using this app
Hi there,
We've looked through our database and can see that you didn't open an account with us and got stuck in the signup flow!
We're sorry that you weren't offered the required onboarding assistance but we'd be more than happy to guide you through it one on one!
Please get back to us at support@easyship.com and we can make arrangements.
All the best,
Easyship
I give five star for the App! I wish it will have mobile friendly version in the future ;) fighting!
Don't even waste your time... I spent about 5 hours trying to get this app set up so I could offer calculated international shipping rates with duty quote during checkout. This included importing CSV file with all my product sizes and easyship classifications, adding all my shipping container sizes one-by-one and then paying over $800 for the annual subscription to Shopify as well as chatting with Shopify to manually turn on 3rd party calculated rates. After all that, I tried adding a couple items to the cart and checking out... it worked! But then, I tried adding a few more items and whenever I got over 10 items, the shipping calculation would say "Your cart has been updated and the items you added can't be shipped to your address. We don't offer shipping to United Kingdom" (or whatever country you might be testing) HUH?!? This is probably the worst wording imaginable. So I get a huge deal with a potential customer and they want to order 100 items and easyship tells them that we don't offer shipping to their country and I lose the customer for life?!? Who decided this was a good message? Sounds like a great way to lose business! I emailed easyship to see what is going on and didn't hear back... (In their defense, I did email on a Saturday morning, but I still hadn't heard anything at 4pm Monday). So, I opened live chat and spoke with someone who tells me that "this is a limitation of their software" and the only option is to use a Shopify flat rate shipping for larger orders. Who considers 10+ items too large of an order? So in other words, I just wasted about 5hrs of my life trying to use their app only to have it require me to go back to the way it was without the app. Again, don't waste your time with easyship... The name itself is false advertising :(
Hi,
Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.
Please contact us with your account details so we can resolve this matter promptly.
Thank you for your patience.
Best,
Ben (Marketing @Easyship)
This is a really good app very easy to use 5 star would highly recommend to new stores the ease of use makes it worth it
I'm happy it's free yet with powerful functions. They can source for me and get what I want. Thumbs up!
I am new to Easyship and still exploring it, but up to now seems very promising and a great app to handle both domestic and international Shipping of your store. Give it a try everyone:)
I use this app to provide shipping options to my customers. I am exponentially happy with the support and reliability that this app offers for my store.