Reviews (436)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its extensive international shipping options and competitive rates, enhancing both domestic and international deliveries. The user-friendly interface supports bulk edits and automatic insurance, streamlining shipping processes. Integration with various e-commerce platforms is seamless, improving operational efficiency. The responsive customer support and multiple shipping choices at checkout enhance the shopping experience, while the intuitive dashboard aids in shipment management and tracking.
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We have been using Easyship over a year. It has been helpful for us and easy to use.
Their customer support has always been helpful as well. There is not a perfect app for everything. Of course sometimes there are bugs, missing parcels and shipment adjustment fee. Customer service do alwasy reply and try to help us the most they could.
In all, very little complain. considering how handy this app has been for our business. Do recommend a try to see if it works for you.
Thank you for the feedback!
It's great that you've had a good experience with our customer support team.
We understand there's always room for improvement and we will continue to strive to be the best shipping app out there.
All the best,
Easyship
Easyship has been handling all our orders since early 2022, and our overall experience has been very positive. The logistics industry is complex, so hiccups are inevitable, regardless of the provider, courier, or 3PL you choose. What matters is that Easyship consistently manages such situations in a professional and expedient manner. We are equally impressed with the technological aspect of their platform: the dashboard is user-friendly, the configuration options are flexible, and the integrations (including Shopify rate calculations and order sync) work flawlessly. We greatly value their personalized approach and willingness to adapt to our needs.
One time, in one of our regions, we made the mistake of trying to use Sh*pB*b. This cost us thousands of dollars, resulted in many chargebacks from dissatisfied customers, and imposed an exceptionally high workload on our support department. After making the switch to Easyship, these problems were gone.
Hi there, thank you so much for your feedback!
We're always delighted to hear about a true success story and we're thrilled to be a part of your journey.
All the best,
Easyship
I used this app since 2019, it works great for all the functions and the dashboard UI is also very easy to work with.
This app has indeed made shipping so much easier for us. However, there still a few tech limitations such as live updates on address changes and orders. Certain countries and couriers are not supported to which is a shame! Support wise, it's all good!
Update*
Ever since the introduction of the easyship insurance coverage, it has given us a peace of mind and has helped us with operations significantly. I would applaud the Easyship team to keep up the good work!
We've been using Easyship for almost 2 years - it's been a game changer for optimizing our postage spend. The integration with Shopify works really well, and the customer service is excellent. Our CSM is super responsive, and always willing to help with any issues that come up.
提示我要是从中国发货就无法使用
Thank you for your feedback. I'm sorry to hear about your experience with our platform.
Please contact us at support@easyship.com with your account details so our team can assist you with any issues with our platform.
Best,
Ben (Marketing @Easyship)
While the app isn't without it's issues, it has been very good for us. It has all the features we need plus some since we ship so many varying sized products. Their customer support has always been solid as well. All in all, very little complain about especially considering how necessary this app has been for our business.
Thank you for your feedback!
Glad to hear you're happy with our support, and while we understand that we're not perfect, we're doing everything in our power to make sure that one day we will be!
All the best,
Easyship
Easyship has been a great way for us to ship Australia wide, the portal is very easy to use, the support team have been nothing short of amazing and we would definitely recommend Easyship in the future
We have used EasyShip to scale our international shipping from one location in Australia to now running shipping out of Australia, EU and US. While there are always hiccups, the great customer support has meant if we run into trouble problems get solved quickly. We had no e-commerce experience when we started out and feel grateful we had a partner in Easyship that had the patience to help us scale up.
EasyShip have been a fantastic partner for our brand. As a small startup, we had numerous areas we have to cover, many which were outside our wheelhouse. We found EasyShip and they helped us incorporate our fulfillment and order processing flow with ease. They offer great customer service and support, going above and beyond to help us get up to speed and ensure our logistics were covered. Thanks EasyShip!