Reviews (436)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its extensive international shipping options and competitive rates, enhancing both domestic and international deliveries. The user-friendly interface supports bulk edits and automatic insurance, streamlining shipping processes. Integration with various e-commerce platforms is seamless, improving operational efficiency. The responsive customer support and multiple shipping choices at checkout enhance the shopping experience, while the intuitive dashboard aids in shipment management and tracking.

September 20, 2017

Great app to have! Easyship gives my customers greater choice when it comes to delivery options. Automated calculations also makes my job a whole lot easier as I don't have to key in the different rates manually.

The support team is very prompt and helpful. Zak was great at helping guide me through the entire set up process.

Highly recommend this!

Focus Active
Singapore
Almost 4 years using the app
Edited December 16, 2024

We have been using Easyship to handle thousands of store orders. Excellent customer service from Conor and an easy to use and fast interface that integrates well with our warehouse provide. Highly recommended.

MCDM Productions
United States
Almost 4 years using the app
Easyship replied March 20, 2023

Thank you for the review!

It's great to hear you're happy with our service from Conor in particular.

All the best,

Easyship

Edited December 19, 2024

All great with Easyship. This app is very helpful to us. Customer service is so far the best we encountered. They find time to call and inform us that our ticket has been resolved. Keep up the great work!

Sophie & Toffee
Singapore
Over 3 years using the app
April 12, 2022

We've been using Easyship for a couple of years and rely on it daily to ship out our orders. It is very simple to set up and use and the support team is excellent. They are also constantly adding new features and improving the platform which is great to see.

namokiMODS
Singapore
Over 3 years using the app
May 30, 2023

Love everything about Easyship!! Makes my day al lot easier to print and just
get through or collabs very fast.

Customer service is always there a click away. Totally recommend!!!

BEAUTY CREATIONS COSMETICS
United States
Over 3 years using the app
Easyship replied May 31, 2023

Thanks for your review, it's great to hear you're getting the best out of the app!

All the best,

Easyship

September 15, 2017

Easyship is definitely what I needed - easy to use and of great help. Now I can truly work at home and simply have someone to come to my door and collect my products for delivery with just a few clicks.

Thank YOU easy ship!

Special Delivery For Kids
Hong Kong SAR
Over 3 years using the app
August 29, 2020

This app has helped my website to shipped out my orders and print shipping labels easily!!! The best thing is it is free!!! We can also customize the colours to match our website! The widget is also pretty and minimalist which matched my website's theme! I have tried finding an app that helps with shipping, printing of shipping label and packing slip and I have finally found one!!! I have asked a lot of questions as it is my first time using the app, and Nicol has guided me promptly and patiently which I am really thankful for. He has exceeded my expectation by extending his help, providing me videos when I was confused with the steps. I was super stressed out but now I know how to use it all because of his guidance! His replies were so quick and clear too! Thank you so much and to everyone who is wondering if they should download this app, please do so. You definitely won't regret it! :)

Kira Kirei
Singapore
Over 3 years using the app
October 17, 2023

Used to be good, now not so much. make you pay to print labels on thermal printer. what a joke. do not recommend. theres better apps out there that dont require payment to use thermal printer.

Inspire Ecoware
United States
Over 3 years using the app
Easyship replied November 1, 2023

Hi there,

Thank you for taking the time to provide your feedback, it's insights like this which help us understand how best to support our users.

As a result of feedback like this, I'm happy to confirm that we will be removing thermal printing costs by the end of 2023!

All the best,

Easyship

May 18, 2020

Very Convenient and Easy to use. It saved us a lot of time in comparing what options were available.

Bijoux Paris Jewelry
Hong Kong SAR
Over 3 years using the app
September 26, 2017

Would definitely recommend this app/service. Good response to questions and great guidance provided. Comes with various useful tools and functions.

Wethepeoplestore
Singapore
Over 3 years using the app