Reviews (429)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

October 23, 2017

With so many apps to sync and connect Easyship really makes it convenient to handle this problem quickly.

Thanks for being so user friendly!

Fixed Ops University Store
United States
Almost 3 years using the app
August 25, 2021

We have been using Easyship for over 6 months and it is by far the best shipping app we have ever used! And trust me, we have worked with over 7 major shipping services now to try and find the right fit for our business! There are many reasons we have finally found our home with Easyship, but first and foremost the user interface is beautiful and functional, and the customer service is amazing! We love the integrated shopping cart with customized carrier options for every customer, the ability to offer shipping insurance, and the focus on international carrier options. In the backend, we love that we can ship in bulk, while easily changing weight or label options for an individual order without leaving the page. It is also incredibly easy to create custom shipping rules, and the filtering options are almost unlimited! Hands down, this is the best shipping app we have ever used! :)

Femallay Inc.
United States
Almost 3 years using the app
March 16, 2023

We have been using Easyship over a year. It has been helpful for us and easy to use.

Their customer support has always been helpful as well. There is not a perfect app for everything. Of course sometimes there are bugs, missing parcels and shipment adjustment fee. Customer service do alwasy reply and try to help us the most they could.

In all, very little complain. considering how handy this app has been for our business. Do recommend a try to see if it works for you.

Weber Workshops
United States
Almost 3 years using the app
Easyship replied March 20, 2023

Thank you for the feedback!

It's great that you've had a good experience with our customer support team.

We understand there's always room for improvement and we will continue to strive to be the best shipping app out there.

All the best,

Easyship

September 12, 2017

Easy to use and syncs well with shopify.

I love how we can automate the fulfilment process which saves a lot of my team's time.

Customer Service is top notch - Easyship responds very quickly to all my concerns.

She Collective Hk
Hong Kong SAR
Almost 3 years using the app
October 17, 2017

Really good integration for shipping packages and you get the best deal. Furthermore their real time carrier shipping is a charm. My contact at the company is very responsive and tries to understand the pain-point to help take their SaaS a step further. gogogo EasyShip !

Planetlocal
Denmark
Almost 3 years using the app
September 13, 2020

Wish we had have found Easyship 5 years ago. Streamlined our processes and made time-consuming tasks effortless. Much cheaper than other shipping companies as well - at least 1/3 cheaper on most routes.

Movement Assessment Technologies
Australia
Over 2 years using the app
September 11, 2017

works great. makes shipping very easy. good job!

Drwatchband
Singapore
Over 2 years using the app
May 5, 2020

We've used a lot of different apps for 3PL and shipping for our online stores across UK, Europe, HK, and Australia, and Easyship by far has the best interface and swift integration with our eCommerce platforms. Shipping rates are always very good, so there are excellent savings too.

Moving Beans HK
Hong Kong SAR
Over 2 years using the app
Edited July 23, 2020

Easyship offers a powerful suite to manage your Shipping process for your eCommerce platform.

In addition, they found us the perfect set of warehouse company to host and fulfil our inventory to our clients.
If you get stuck, their support team will help out within a few hours. And even Michelle, our account manager, jump on some of our support questions to bring an accurate and blazing fast answer.

Finally, their solution allows us to provide over 20 carriers options to our end clients as well as dynamic rates and import taxes calculations directly in our checkout page.

Takane Design
United States
Over 2 years using the app
Edited July 16, 2019

Great at responding and taking action on feeback. Looking forward to working with easyship to streamline our business.

Undergroundfpv
Hong Kong SAR
Over 2 years using the app