Easyship ‑ All in One Shipping

I had the absolute pleasure of working with Pooja for the setup of our Easyship account, and I couldn't be more grateful for her assistance. From the very beginning, Pooja demonstrated exceptional knowledge of the platform and guided us through every step with clarity and precision.

What truly stood out was her immense patience—no matter how many questions I had or how detailed the requirements were, she remained calm, courteous, and incredibly helpful throughout. Her ability to explain complex features in a simple, understandable manner made the entire process smooth and stress-free.

Pooja is a true asset to the team, and her professionalism, responsiveness, and deep expertise made a significant difference in getting everything set up efficiently. I wholeheartedly recommend her to anyone needing support with Easyship or logistics in general.

Thank you, Pooja, for your outstanding support!

Although friendly, the support team are not very helpful.

The interface is good but the filtering options for order syncing are extremely limited, leading to multiple issues.

Easyship seems uninterested in solving this signifiant problem.

If zero stars were possible, Easyship would earn it.

U.S. customs changes are always announced months in advance, yet nothing is ever updated in the platform to handle USMCA compliance or prevent unjustified tariffs. As a result, our fully compliant Canadian products are charged duties anyway — forcing us to absorb part of the cost just to stay fair to our customers.

When a single fulfillment team member couldn’t pass the in-app ID verification, the entire business account was disabled for 24–48 hours. That meant no shipping, no fulfillment — everything on hold.

Customer “support” is another disaster. Every interaction ends with someone who can’t actually resolve issues, and when they do act, it’s without any understanding of how real businesses operate. One rep even “fixed” a carrier error by delaying our pickup three days without telling us — and called that a solution.

Only thing they are good at is giving apologies...

Run! Don’t get involved or subscribe to Easyship. There’s nothing “easy” about it — and it’s certainly not built for serious shippers or fulfillment-driven businesses.