Reviews (335)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping processes, offering a variety of options, competitive rates, and efficient international management. It integrates seamlessly with Shopify, provides real-time updates, and has a user-friendly interface for comparing carrier rates. The free plan suits small-scale operations, while paid subscriptions offer enhanced features. Customer support is responsive and helpful, assisting with setup and troubleshooting effectively.

February 6, 2026

Using Easyship to ship our product to customers is very convenient. It is easy to choose which carriers and compare rates. Support team has been very helpful and easy to work with.

Burn to Perfection LLC
United States
9 months using the app
February 1, 2026

I don't ship a lot yet so I'm on the lowest plan. But it's great for what I need. Shipping rates are easy to compare. It definitely saves a lot of time and money.

surface athletic
Canada
5 months using the app
February 20, 2026

Excellent service and very reliable platform. EasyShip makes international shipping simple and efficient. Competitive rates, smooth tracking, and great support. Highly recommended for eCommerce businesses!

DropShip4USA
United States
3 months using the app
Edited December 21, 2025

So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Their assistance is also excellent; they are quick to respond and solve any problem I encounter or question I have. Thank you.

IVORYNN
United Arab Emirates
5 months using the app
Edited January 24, 2026

Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned.

It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly

Fingers crossed all goes through to our customers ok!
Thank you for all your help once again

Abbi Pulling Shop
United Kingdom
13 days using the app
November 10, 2025

I like the simplicity of easyship and it is very user friendly. The only thing i would like to see for improvement is two things.

1) Increase the speed of the software. There is alot of slow down even when cookies are cleared.

2) Ability to just have the insurance payback to be put on the credit card that is on file.

The Activator Belt
United States
9 months using the app
February 4, 2026

Shipping correctly includes many challenges. Easyship and Shopify both provide excellent assistance - starting when the customer places an order, then all the way to delivery of the package. The HELP department is especially thorough, diligent, and friendly.

Natural Reference
United States
Over 2 years using the app
February 11, 2026

Excellent service.
Daniel Kannan walked me through the process in order to get me running again!

RUFF Liners
United States
12 months using the app
October 21, 2025

Bas customer service.
I used to love this app, changed the game for my canadian business shipping mostly to the US. I spent thousands of dollars in shipping labels in the past year but unfortunalty they expereienced some issues with their UPS account. From what I understand the account was blocked. I had a similar issue in the past with Shippo (another thirdparty) and they solved the issue in 1h. I reached out almost everyday to easyship's customer service and they keed telling me that they will escalate this (to whom idk). I can't use my account anymore and they won't help me solve this.

Evertrust Truck Parts
Canada
Over 1 year using the app
Easyship replied October 22, 2025

We're sorry to hear about your experience. Our team have reached out via email to investigate the issue. If you have any questions, please contact us at support@easyship.com

February 11, 2026

very quick response and helpful as always - thank you Abhijith

Live Milk Love
Australia
6 months using the app