Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless integration with e-commerce platforms, highlighting its customizable shipping options and dynamic rate calculations. The global shipping capabilities with competitive rates and a variety of courier options are particularly valued by businesses looking to expand internationally. The comprehensive dashboard offers all necessary shipment details, and the responsive customer support is frequently commended. Additionally, automation features streamline the shipping process, making it cost-effective and continuously improving its reliability and user experience.
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Great experience solving an edge case with Emily and the tech support team. They went above and beyond to figure out what was my problem and solving it within a day. Having been using easyship for almost a year now and really loving the platform and service.
Very happy with Easyship. Brilliant company to use for anyone shipping International parcels (or within the UK).
Fab customer service and very easy to set up on the website. Customers can select a preferred shipping method, with or without taxes/duties etc.
Always quick and responsive to any contact. Can't fault Easyship in any way.
Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!
The platform is simple and easy to use. And the rates are better than any other option I've found online - and I did A LOT of research. Extremely beneficial for Australian business with needs to ship to and from the US.
Have been using easyship for years. It is really straight forward and fuss free. However there are multiple frustrating moments where the orders are not synced with the platform no matter how many times i refresh the sync.
Thank you for your feedback. I'm sorry to hear about your experience with our platform. At Easyship, we aim to provide excellent service and regret that we couldn’t meet your expectations on this occasion.
Please contact us at support@easyship.com with your account details so our team can look into this for you.
Best,
Ben (Marketing @Easyship)
Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.
Easyship has been providing us with shipping solutions for over five years now.
The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare).
The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need.
If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.
Easy to use and support service is very good.
Signed up and had issues connecting Aus Post ParcelSend, was advised that they do not support eParcel / ParcelSend, only MyPost Business.
They refuse to cancel the first month subscription fee quoting "policy", so I'm being charged $150 even though they are unable to provide the service needed.
Businesses that are willing to spend $150/month on this app are likely above band 5 and most likely on eParcel, not MyPost Business.
Pretty unethical imo
Shipping with Easyship is hassle free. have been using Easyship for years.