Reviews (335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for streamlining shipping processes, offering a variety of options, competitive rates, and efficient international management. It integrates seamlessly with Shopify, provides real-time updates, and has a user-friendly interface for comparing carrier rates. The free plan suits small-scale operations, while paid subscriptions offer enhanced features. Customer support is responsive and helpful, assisting with setup and troubleshooting effectively.
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Using Easyship to ship our product to customers is very convenient. It is easy to choose which carriers and compare rates. Support team has been very helpful and easy to work with.
I don't ship a lot yet so I'm on the lowest plan. But it's great for what I need. Shipping rates are easy to compare. It definitely saves a lot of time and money.
Excellent service and very reliable platform. EasyShip makes international shipping simple and efficient. Competitive rates, smooth tracking, and great support. Highly recommended for eCommerce businesses!
So far, I can't describe my happiness today in downloading the app and working on it. The process is easy, but it takes time, which is very necessary to ensure everything is good and running smoothly. The technical support team is very helpful, wonderful, and extremely patient with customers like me who ask a lot of questions about everything. The service is great and easy to use, and it requires someone serious to work in a simpler and faster way, especially for stores that ship a lot and everywhere. I sincerely thank you. So far, I am satisfied with the performance, but I will wait to experience the shipping, the workflow, and the way boxes are shipped and reach customers to be honest in my full evaluation. Their assistance is also excellent; they are quick to respond and solve any problem I encounter or question I have. Thank you.
Alandra and Daniel were fantastic went above and beyond to make sure everything with our orders, labels, planning and shipment looked correct and how we planned.
It took alot of the stress out of the process and gave peace and mind that what we were sending, was done correctly
Fingers crossed all goes through to our customers ok!
Thank you for all your help once again
I like the simplicity of easyship and it is very user friendly. The only thing i would like to see for improvement is two things.
1) Increase the speed of the software. There is alot of slow down even when cookies are cleared.
2) Ability to just have the insurance payback to be put on the credit card that is on file.
Shipping correctly includes many challenges. Easyship and Shopify both provide excellent assistance - starting when the customer places an order, then all the way to delivery of the package. The HELP department is especially thorough, diligent, and friendly.
Excellent service.
Daniel Kannan walked me through the process in order to get me running again!
Bas customer service.
I used to love this app, changed the game for my canadian business shipping mostly to the US. I spent thousands of dollars in shipping labels in the past year but unfortunalty they expereienced some issues with their UPS account. From what I understand the account was blocked. I had a similar issue in the past with Shippo (another thirdparty) and they solved the issue in 1h. I reached out almost everyday to easyship's customer service and they keed telling me that they will escalate this (to whom idk). I can't use my account anymore and they won't help me solve this.
We're sorry to hear about your experience. Our team have reached out via email to investigate the issue. If you have any questions, please contact us at support@easyship.com
very quick response and helpful as always - thank you Abhijith