Reviews (418)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with e-commerce platforms, highlighting its customizable shipping options and dynamic rate calculations. The global shipping capabilities with competitive rates and a variety of courier options are particularly valued by businesses looking to expand internationally. The comprehensive dashboard offers all necessary shipment details, and the responsive customer support is frequently commended. Additionally, automation features streamline the shipping process, making it cost-effective and continuously improving its reliability and user experience.

November 2, 2023

Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.

ElevenLabs - 100% Organic Plant Based Nutrition
Australia
33 minutes using the app
Easyship replied November 13, 2023

Hi there,

Thank you for taking the time to provide your feedback.

We feel our app is clear that to link Australia Post to your account, a subscription is required, as is industry standard for this courier.

If you could point us in the direction of where you feel this has been misrepresented, we will be happy to review this to remove any uncertainty.

Kind regards,
Easyship

Edited October 10, 2017

Super easy, makes shipping so much smoother - highly recommend!

#STYLEITNRY Team
www.styleitnry.com

Styleitnry
Hong Kong SAR
About 7 years using the app
September 7, 2017

It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)

Gamemartz 3
Singapore
Almost 7 years using the app
Edited July 7, 2023

Amazing update from Easyship, which now offers insurance coverage that is easy to use and provides good ease of mind. In addition, our account manager, Calvin has been the key driver to ensure we received the best support. Thank you Easyship, Keep up the good work!

Boldrwatches
Singapore
Almost 7 years using the app
March 29, 2018

Setup was a breeze and easy to use for both automatic store sync and manual entries. Customer support is on point too. Really quick response time and knowledgeable staff.

Hafbox
Singapore
Over 6 years using the app
September 22, 2019

Thank god for this app. Really made running this site much easier since I have to travel so much. Thank you

sifr
Singapore
Over 6 years using the app
September 8, 2017

Before we used Easyship, we provided flat rate by country which was difficult to price. Easyship's App allowed us to provide more options to our customers.
Most important of all, it informed them with accurate tax and delivery time information when they make the purchase, so THEY can decide whether they want to spend extra for faster delivery. Data from Shopify syncs seamlessly to their platform with no data entry(no mistakes!!) and fulfilment is relayed back to Shopify. You can also remove shipment options by setting rules. (ie Exclude Courier A in a particular country because you have had bad experiences with them). Aside from convenience and a better customer experience, their rates are competitve which is important to a startup like us.

Platysens
Hong Kong SAR
About 6 years using the app
September 14, 2017

It is very convenience to let our customers choose delivery method. It makes our customers to know more about the time and cost needed.

9 To 6
Hong Kong SAR
Almost 6 years using the app
November 18, 2017

This is an amazing help to any e-commerce business. Prices are reasonable and the app gives you full control over most aspects of shipping. Thanks Easyship!

3d Printing Singapore
Singapore
Over 5 years using the app
May 8, 2018

Love this app - it is so easy to use, and the best thing is some courier offer free pick-up. So I can just sync my order, print my label, and wait for the courier guy to come pickup my orders! Keep up the good work!

Happy Poppets
Hong Kong SAR
Over 5 years using the app