Reviews (446)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive shipping solutions that simplify the fulfillment process and improve customer satisfaction. They value the multiple shipping options at checkout, including considerations for international duties and taxes. The platform is user-friendly, offering features like bulk edits and package tracking. Merchants also praise the responsive customer support and efficient Shopify integration, noting significant time savings in managing their businesses.
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It's not user friendly for domestic Hong Kong shipping as there's no integration for S.F Pick up location. Also, I need to select insurance or not every time I create a shipment. It will be more user friendly if I can set a default and change if I need to. Also I create a custom box for my shipment as my order is always around the same size and weight, but I need to select the my custom box every time. So overall, it's a lot more hassle than other shipment platform such as Shipany or Oneship.
Thank you for your feedback. At Easyship, we aim to provide excellent service and regret that we couldn’t meet all your expectations on this occasion.
Please contact us at support@easyship.com with your account details so our team can assist you with any questions you may have around adding/removing insurance for your shipments.
Best,
Ben (Marketing @Easyship)
Easy and effective always
I would definiely recommend not to use. They charge you for basic features other softwares offer for free. They incentivize you with a 30$ credit if you connect your shopify store but you don't actually receive the credit. Support is literally non-existent. Sent 3 messages only got 1 reply 3 days later.
Hi,
We tried reaching out to you recently and wanted to follow up and see how things are going, and if there is anything we can do to turn your experience around.
A lot has changed on our platform since you last used it, and it would be the world to us if we could reconnect and see if we can make things right.
Best,
Ben (Marketing @Easyship)
When the package lost, Easyship didn't get positive response and following up actions on the case, even I've sent several emails to support@easyship.com
Hi,
We reached out to you recently and wanted to follow up and see how things are going, and if there is anything we can do to turn your experience around.
A lot has changed on our platform since you last used it, and it would be the world to us if we could reconnect and see if we can make things right.
Best,
Ben (Marketing @Easyship)
Haven't started using it on Shopify so we cannot comment.
Super easy, makes shipping so much smoother - highly recommend!
#STYLEITNRY Team
www.styleitnry.com
easy to use & great customer service!
It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)
Amazing update from Easyship, which now offers insurance coverage that is easy to use and provides good ease of mind. In addition, our account manager, Calvin has been the key driver to ensure we received the best support. Thank you Easyship, Keep up the good work!
We at DirectToolSource have experienced an overwhelming amount of Growth since installing the EasyShip App to our Shopify Store. In the Month of January we saw a 409.82% Growth over 2017 Sales and a 32% in Shipping related profits due to the Decrease in Shipping Costs. Also our Customer Satisfaction has improved as many are stating we have delivered before the anticipated delivery date.
If you're not using EasyShip, We would highly recommend you do so today. If you have any questions don't hesitate to email GM@DirectToolSource.com and we will help with any questions or provide additional verbal testimony should someone wish to hear what we have to say. The 60-day numbers since the install are showing additional growth patterns and recouped Profits and we remain optimistic that these gains will continue or maintain over the long term as we continue to push for our yearly goals!