Reviews (448)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive shipping solutions that simplify the fulfillment process and improve customer satisfaction. They value the multiple shipping options at checkout, including considerations for international duties and taxes. The platform is user-friendly, offering features like bulk edits and package tracking. Merchants also praise the responsive customer support and efficient Shopify integration, noting significant time savings in managing their businesses.

July 23, 2024

Easyship is a great App with excellent customer service. Definitely the best shipping app on Shopify.

Dr. Watson's Hair & Body Care
United States
6 months using the app
Edited April 8, 2024

I made a test door-to-door shipment with this company on february, 16 from US to Mexico. Delivery time was specified 6-8 working days. After more than month of waiting my package I thought that I need to forget about my package but unexpectedly I received it after 46 days, on april 4th. Better is later than never.

Autotal.shop
Mexico
5 months using the app
May 3, 2024

It's not user friendly for domestic Hong Kong shipping as there's no integration for S.F Pick up location. Also, I need to select insurance or not every time I create a shipment. It will be more user friendly if I can set a default and change if I need to. Also I create a custom box for my shipment as my order is always around the same size and weight, but I need to select the my custom box every ...

Kirakuu
Hong Kong SAR
11 days using the app
Easyship replied August 7, 2024

Thank you for your feedback. At Easyship, we aim to provide excellent service and regret that we couldn’t meet all your expectations on this occasion.

Please contact us at ...

May 1, 2024

Easy and effective always

Milagrosa Single Estate Coffee
United States
3 months using the app
March 17, 2024

I would definiely recommend not to use. They charge you for basic features other softwares offer for free. They incentivize you with a 30$ credit if you connect your shopify store but you don't actually receive the credit. Support is literally non-existent. Sent 3 messages only got 1 reply 3 days later.

Vibrant Sea
Canada
9 days using the app
Easyship replied July 29, 2024

Hi,

We tried reaching out to you recently and wanted to follow up and see how things are going, and if there is anything we can do to turn your experience around.

A lot has ...

May 8, 2024

When the package lost, Easyship didn't get positive response and following up actions on the case, even I've sent several emails to support@easyship.com

Par-Tee Golf
Canada
About 2 months using the app
Easyship replied July 29, 2024

Hi,

We reached out to you recently and wanted to follow up and see how things are going, and if there is anything we can do to turn your experience around.

A lot has changed ...

May 6, 2024

Haven't started using it on Shopify so we cannot comment.

IMWIM
United States
About 1 month using the app
Edited October 10, 2017

Super easy, makes shipping so much smoother - highly recommend!

#STYLEITNRY Team
www.styleitnry.com

Styleitnry
Hong Kong SAR
About 7 years using the app
March 11, 2018

easy to use & great customer service!

Bottle Of Wellness
Singapore
About 7 years using the app
September 7, 2017

It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)

Gamemartz 3
Singapore
Almost 7 years using the app