Overall rating
4
Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of shipping options. It streamlines shipping with automated label printing and order syncing. The app's customer service is responsive and it supports international shipping. Merchants value its insurance system, shipping rules, and insightful analytics. It's seen as a time-saving tool that optimizes shipping processes.

August 13, 2023

Excellent App!! Great Service!! Very happy that we chose Easyship! We had a challenge with the pickup, which was resolved by the team members very promptly!

MILA "Her Smile, Your Joy"
Singapore
About 2 months using the app
Easyship replied August 24, 2023

Hi there,

Great to hear you're enjoying using Easyship, our support team are always on hand to help!

Easyship

Edited May 7, 2023

Have been using EasyShip, happily, for over a year - until they out of the blue changed it to where printing on a 4x6 label is no longer free, and is now apart of their $30 subscription package.

Looking into a replacement shipping service as we speak.

Huni Bunny Shop
United States
Over 1 year using the app
Easyship replied May 31, 2023

Hi there,

Thanks for your review. We have made changes to our subscription model but at the same time, we don't want anyone to stop using our app!

We've made some changes based on the feedback we've received and you will now be able to access 4x6 label printing once more.

Hope this helps,

Easyship

November 2, 2023

Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.

ElevenLabs - 100% Organic Plant Based Nutrition
Australia
33 minutes using the app
Easyship replied November 13, 2023

Hi there,

Thank you for taking the time to provide your feedback.

We feel our app is clear that to link Australia Post to your account, a subscription is required, as is industry standard for this courier.

If you could point us in the direction of where you feel this has been misrepresented, we will be happy to review this to remove any uncertainty.

Kind regards,
Easyship

August 31, 2023

Big let down. This company have poor correspondence they never get back in touch. I have terminated using this app

TheFootwearGroup™
United Kingdom
2 days using the app
Easyship replied September 5, 2023

Hi there,

We've looked through our database and can see that you didn't open an account with us and got stuck in the signup flow!

We're sorry that you weren't offered the required onboarding assistance but we'd be more than happy to guide you through it one on one!

Please get back to us at support@easyship.com and we can make arrangements.

All the best,

Easyship

September 7, 2017

It is definitely a good app for shipping. You wont regret to install the app. This app makes seller like us more efficient on carry out our online orders to ship either local or international. Well done ;)

Gamemartz 3
Singapore
Almost 7 years using the app
Edited July 7, 2023

Amazing update from Easyship, which now offers insurance coverage that is easy to use and provides good ease of mind. In addition, our account manager, Calvin has been the key driver to ensure we received the best support. Thank you Easyship, Keep up the good work!

Boldrwatches
Singapore
Almost 7 years using the app
March 29, 2018

Setup was a breeze and easy to use for both automatic store sync and manual entries. Customer support is on point too. Really quick response time and knowledgeable staff.

Hafbox
Singapore
Over 6 years using the app
September 22, 2019

Thank god for this app. Really made running this site much easier since I have to travel so much. Thank you

sifr
Singapore
Over 6 years using the app
September 8, 2017

Before we used Easyship, we provided flat rate by country which was difficult to price. Easyship's App allowed us to provide more options to our customers.
Most important of all, it informed them with accurate tax and delivery time information when they make the purchase, so THEY can decide whether they want to spend extra for faster delivery. Data from Shopify syncs seamlessly to their platform with no data entry(no mistakes!!) and fulfilment is relayed back to Shopify. You can also remove shipment options by setting rules. (ie Exclude Courier A in a particular country because you have had bad experiences with them). Aside from convenience and a better customer experience, their rates are competitve which is important to a startup like us.

Platysens
Hong Kong SAR
About 6 years using the app
September 14, 2017

It is very convenience to let our customers choose delivery method. It makes our customers to know more about the time and cost needed.

9 To 6
Hong Kong SAR
Almost 6 years using the app