Reviews (445)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive shipping solutions that simplify the fulfillment process and improve customer satisfaction. They value the multiple shipping options at checkout, including considerations for international duties and taxes. The platform is user-friendly, offering features like bulk edits and package tracking. Merchants also praise the responsive customer support and efficient Shopify integration, noting significant time savings in managing their businesses.
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The support team is always here to provide efficient and resourceful assistance.
The customer support chat, specifically Naveen, was very helpful. Thank you again.
While the platform can be challenging to use at times, the support makes up for it. They are very willing to help with various shipping challenges and also give support when shipping to a new location.
Easyship has been a reliable and dedicated partner in our fulfillment operation.
I am highly impressed with the responsiveness of easyship customer service. They are very friendly and helpful when we need them. Our customers are also very happy with our shipping results so far!
Great integration and customer support (if you're on the upgraded version).
Great support getting our stores connected.
And the rates are great too.
Easy to manage and wide selection of courier with competitive pricing. Great customer support.
I worked late last night until about 12 am and signed up for a trial account with them before going to sleep. During registration, I filled in my details, including our business address in Australia and my mobile number. Their team called just a few minutes after I signed up around midnight, which made my dog bark loudly and woke up my baby, who cried for hours. It was ridiculous since they didn’t even check the time zone before calling.
We apologise for the inconvenience caused and our team have been notified of this and ensure it won't happen again. If there's anything else we can assist you with in the meantime, please don't hesitate to contact us.
Daniel was great! I accidentally disconnected us when I refreshed the page. Thank you for your help Daniel. Easy Ship support is always so great!