Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing product pages with detailed video content from platforms like YouTube and Vimeo, noting its ability to boost customer experience and conversion rates. They appreciate the easy installation, device and theme compatibility, and responsive design options. The customer support team is also praised for their quick and effective service, often providing tailored solutions.
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Horrible APP... I want to cancel and they make it so difficult!!!!
Hi there,
Thanks for your feedback. We're sorry to hear that you had a frustrating experience with EasyVideo.
Canceling your subscription is simple. Since we use Shopify Payments for billing, your subscription is automatically canceled when you uninstall the app—no extra steps are needed.
We also noticed that you contacted our support team with this question, and we responded within 10 minutes. If you didn't receive our reply, the email might get lost or end up in spam. We're happy to assist you anytime—our support team is available 24/7, so please don't hesitate to reach out again.
We're always working to improve EasyVideo, and if you ever decide to give it another try, we'd love to help with setup or any questions you may have.
Best regards,
The NexusMedia Team
Responsive and efficient customer service!
Hi,
Thank you for the great feedback! We appreciate it!
If you need further help or have any questions, please get in touch with our 24/7 support team. We are always here to assist.
Best regards,
The NexusMedia team.
great experience, and prompt support. An issue arose in my store with the EasyVideo app, and they responded within two hours of my writing in .
Works perfectly and prompt support when required. Has good customisation options and does what it says on the tin.
I've been using Easy Video for a couple of years.
It is highly valuable for my shop, as it allows me to better showcase the details of my works.
Also, the supporting team is incredible: an issue at my end occurred, and they stood days helping me fining a solution.
Love!
Works great on the store website for our products, and at a great price! Had a few issues, but my questions were quickly answered and any issues were fixed. Highly recommend.
This is a great app to show your product videos. but even better then the app is the support staff, i had a request over labor day weekend and they were on top of it and got it done so fast.
This app is very easy to use, and the customer service is top notch. When I had an issue integrating the app with our Shopify Theme, they responded to my email right away and resolved the issue within hours. AMAZING! Thank you!
Fantastic app - a great way to convey videos within product pages. The support is also excellent - keep up the great work!
We love that we can offer a video as one of our product thumbnails and this app makes it really easy! It mysteriously stopped working for a bit but their customer service was on it when I let them know and fixed it right away.