Reviews (1,321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this integration tool for its efficient Shopify to eBay synchronization, particularly praising its automated product listing and order management. Key features include real-time product sync, price adjustments for eBay fees, and bulk upload capabilities. The app is noted for its reliable performance in syncing products and orders. Customer support is also highlighted as responsive and knowledgeable, adding significant value to the user experience.
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This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.
Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.
UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.
Hello, Goodman's Interiors & Antiques,
We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,
You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.
Best Regards,
Team Cedcommerce.
Great app. The customer service was fast and friendly. Definitely try it out if you're looking to sell on Ebay.
Hello B. Chic Accessories,
Thank you so much for sharing your review, your words mean a lot to us!!
Team Cedcommerce.
Love the integration and the ability to upload products to eBay and promote them accordingly! Great customer service and platform!
Hello Graphic Accessories,
Thank you for sharing your positive experience with the CedCommerce eBay Integration app and the customer service team! It's great to hear that you love the integration and the ability to upload products to eBay and promote them accordingly.
I'm glad you had a great experience with the customer service team and that the platform is an excellent solution for your needs.
Best Regards,
Team Cedcommerce.
Thanks to support team for helping me set up the app. Seems pretty simple to use. Already have an order in which have processed.
Thank you, Overby Farm, for taking the time to share your experience with the app and its support team. I'm glad to hear that the support team was able to help you set up the app, and that it seems simple to use. It's always reassuring to have reliable support when using new tools or platforms.
Best Regards,
Team Cedcommerce.
The best ebay addon you can have, they using listing template, every easy to do listing in bulk. also their tech support team is really good.
Hello Ozimall,
Thank you for giving the valuable time to write this review. We are happy to see that you find the template section very helpful.
The reason of developing the template section is to reduce the time & effort. The template section helps you to update the bulk products.
Through the templates you can easily update/customize the Price, Inventory, Title, Description & can add the additional attributes/information to your products in bulk products. If you want to keep different product information as per ebay guidelines, you are allowed to do so through the app only. You do not need to change the information in your Shopify store.
After installing the app, our support team is always here to assist you 24*7 also team provide you the manual doc, videos so that you can learn the app & become familiar with the app.
We are happy to see you with us. Stay connected with us in the same way.
Team CedCommerce
Very good and helpful, I asked and they provided, very good service and adequate response time. Thanks
Hello Masageknee,
Thank you for sharing your positive experience with this product. It's great to hear that the service provided by the company was very good and helpful, and that you received adequate responses to your inquiries. Having responsive and helpful customer service is crucial, and it's always great to hear when companies can provide a positive experience for their customers. I'm glad to hear that your needs were met and that you found the service to be satisfactory.
Best Regards,
Team Cedcommerce.
I have never experienced such a personalized support experience Vishal and the team were great help for me and I'll give 10 stars if they had more stars and believe me I'm not nice reviewer normally so take this to the heart. Now the app it is a VERY USER FRIENDLY app even for someone with no experience in these activities all the selling from Shopify to eBay was like nothing great work you guys!!!
Much obliged to you, OTTrend.
We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Stay Connected...
Team CedCommerce
Eine sehr gute App, um seine Online-Präsenz auf mehreren Vertriebskanälen auszubauen. Der automatische Sync geht schnell und der Kundenservice hat mich vollends überzeugt!
Hallo Arteal,
Wir freuen uns zu hören, dass die Unterstützung, die ich geleistet habe, hilfreich war und dass Vat Works jetzt mit allen Ihren Bestellungen ordnungsgemäß funktioniert. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie in Zukunft weitere Hilfe benötigen. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen, und ich wünsche Ihnen einen schönen Tag!
Beste grüße,
Team Cedcommerce.
After speaking with team member got the help I needed.
The help files are not that helpful. The GIF cannot be enlarged to actually see what is being selected. Help FAQs are just brief answers and don't really say what to do to set up. Tried listing just 1 item manually and no matter what I got error messages.
Hello House of Trains,
We would not be able to grow and develop without feedback like yours, we greatly appreciate your loyalty to us, and thank you for sharing your experience with us!
Best Regards,
Team Cedcommerce.!
Une service au top qui m'a énormément aidé je vous recommande cette application et leur service client
Bonjour yogyfitness,
Merci beaucoup pour votre appréciation. Nous sommes également ravis de vous servir. Nous apprécions vraiment que vous soyez un client fidèle et que vous nous aidiez à partager notre opinion sur nous.
Nous sommes toujours là pour vous aider!
Team CedCommerce