Reviews (1,367)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for its user-friendly interface that simplifies inventory and order management between Shopify and eBay. They value the real-time synchronization of products and orders, robust customer support including live chat, and features like high-volume processing and bulk uploads. Customization options for eBay listings further enhance market presence, making it effective for managing multi-channel sales.

June 17, 2024

Far from effortless. After about six months of attempts and multiple accounts, I still don't have a single product on eBay. I'm trying something else.

DIY Carbon Bikes
United States
8 months using the app
Edited March 11, 2024

Edit: We have now used this app for a few months. I wish that we had never changed from our previous one. The syncing is very slow which causes us to sell a product in the store that may have already been purchased on eBay. We have had issues, where an item that was left with no stock was still showing in stock on eBay, despite having sold it on eBay previously. So, we oversold again. When I ...

Hi-Voltage Records
United States
About 1 year using the app
CedCommerce replied May 7, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that ...

Edited January 7, 2024

I'm not Happy with this product.
I originally had the eBay supported version of this app and it worked great.
When ebay stopped that App I started using this one.
When I first looked at it it appeared like everything had connected as was working well.
But then listing quantities wouldn't sync but some would.
Some eBay sales would come through and others wouldn't
The support team have been good ...

Uneek Poultry
Australia
About 1 year using the app
September 5, 2023

Only works with products that have SKUs. If you make and sell your own products this app won’t work. I wasn’t able to verify that it does anything because of that limitation.

3D UP Fitters
United States
8 months using the app
Edited December 5, 2023

Overall it does the job but there are bugs. Prices sync near real time which is great, but stock levels can sometimes take a while to sync or even not sync at all which causes oversell.

mypingu
Australia
7 months using the app
Edited August 3, 2023

First review: Yep, a bit confusing at first, but online help was excellent and sorted out initial issues quickly. Happy so far ...

Update Aug 2023: Inventory updates have stopped working! Not sure if this has something to do with emails I recieved "advising" that I should upgrade from a free account to a paid account (if I didn't, my free plan would be "limited"), but very frustrating and ...

XLR8 Performance Bicycle Wheels
Australia
7 months using the app
CedCommerce replied April 12, 2023

Hello XLR8 Performance Bicycle Wheels,
Thank you for sharing your experience with this product. It's not uncommon for new products to have a bit of a learning curve, but it's ...

March 8, 2023

App does not synch with shopify, i kept selling items on my shopify store that would not be removed from ebay. i then contacted customer support many times and despite spending many hours on live chat the problem was never resolved. this has cost me quite a lot of money over the last few months and i will be looking for a more reliable piece of software, dissapointed.

Love Corals
United Kingdom
3 months using the app
CedCommerce replied March 23, 2023

Hello Love Corals,

I'm also sorry to hear that despite reaching out to our customer support team several times, the issue was not resolved, and it cost you a lot of money ...