Reviews (1,367)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for its user-friendly interface that simplifies inventory and order management between Shopify and eBay. They value the real-time synchronization of products and orders, robust customer support including live chat, and features like high-volume processing and bulk uploads. Customization options for eBay listings further enhance market presence, making it effective for managing multi-channel sales.

September 24, 2024

CedCommerce does not sync inventory properly in addition to other persistent issues that have resulted in a hit to seller performance.

The primary function of any sales channel manager is to sync inventory between platforms. Inventory discrepancies are a daily occurrence, leading to overselling on eBay.

After contacting support on several occasions with no success we are moving on. While support ...

ivaluemart
United States
About 1 year using the app
CedCommerce replied September 27, 2024

Hi ivaluemart,

Thank you for sharing your feedback. We sincerely apologize that your experience with our product didn’t meet your expectations. We strive to provide the best ...

June 21, 2024

If you're considering the Shopify to eBay sales channel manager by CedCommerce, I strongly advise you to look elsewhere. This integration tool has been nothing short of a nightmare, riddled with persistent issues that make it more of a hindrance than a help.

The primary function of any sales channel manager is to seamlessly sync inventory between platforms. Unfortunately, this manager fails ...

CaptCan Comics Inc
Canada
Almost 4 years using the app
CedCommerce replied July 15, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that ...

Edited June 8, 2023

So after 2 years I quit using the app, selling things on eBay at a price from several years ago just wasn't a great experience for me or my customers.

To the credit of ced commences, they assigned an account manager and tried to resolve the issues I outline below. Unfortunately, the manager seemed most invested in fixing my review rating and less invested in fixing the underlying problems. Once ...

MOJ
United States
Over 2 years using the app
Edited January 4, 2023

Worst expierence with a software ever in my life! The support is really bad, no solutions only excuses and wrong informations!

MODELLEISENBAHNGEBRAUCHT.DE
Germany
Over 2 years using the app
CedCommerce replied October 7, 2020

Hello MODELLEISENBAHNGEBRAUCHT.DE,
We really apologize for the inconvenience that you faced while using our app. Also, we accept that you experienced some issues during the ...

November 15, 2023

Horribly designed app that is unnecessarily complicated. Nothing ever stays working.
It's a constant cycle of fixing something, it works for a week then doesn't again.
Items sync inventory sometimes, but not consistently. Always overselling items.
The profile system for the items is ridiculous and time consuming. No way to edit ebay expected fields in app. Constantly not finding profiles for ...

Paramount Camera & Repair
Canada
Almost 2 years using the app
July 18, 2023

The truth is that the application is a damn pain, it is slow and complicated to configure and assistance in the online chat are also very slow and I have hours waiting to solve things, I have more than 24 hours of work in several days with this and I still have not managed to leave it running, also assistance in Spanish only have it in the online chat and the interface is only in English.
For the ...

TexuCrafts
Germany
Over 1 year using the app
Edited March 22, 2024

Was a good product, ever since an update, now the size and colour item specifics and other ebay attributes no longer sync, therefore you have to now manually add those in, which defeats the purpose of having and paying for this, also, you cannot even manually add these because you have to do it direct through ebay and because the listings are published through ced commerce, it wont allow you to. ...

Bisy Clothing
Australia
Over 1 year using the app
CedCommerce replied January 13, 2023

Hey, Bisy Clothing, thank you so much for taking the time to leave such a kind review! Thank you for your lovely feedback, Team is always going above and beyond. We’ll be ...

Edited November 21, 2023

I cancelled my yearly subscription with the majority of months left and have yet to receive a refund. My advice is do not opt for the yearly subscription.

MPM Hobbies
United States
Over 1 year using the app
CedCommerce replied August 12, 2022

Thank you MPM Hobbies, for leaving us such a great review. We are glad that you loved our services.

The team here at CedCommerce always strives to deliver the best by going ...

January 27, 2024

Worst app to connect with your eBay shop. Had this app for one year and many problems with it. It had always issues while synchronizing the inventory which caused the problem that I sold items on ebay which weren't available anymore.

Also this app is not able to upload products from your shopify shop to ebay, you always have to put the products on eBay by yourself and then connect them to the ...

Retrohahn
Germany
About 1 year using the app
December 5, 2022

AFTER ONE YEAR WITH ALL THE CED COMMERCE APPS- it took over a month working with this people to get the apps to run properly, since then i must say as SHOPIFY EXPERTS, there has not been a single week where we need to contact support to fix something, we are moving out of this apps, if you dont have time left to waste following up every little thing keep away from this company or any of their ...

BUYBARBER.COM
United States
12 months using the app