Reviews (1,318)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory and order management between eBay and Shopify, highlighting its user-friendly interface and seamless performance. Key features include product synchronization, handling up to 500 eBay orders monthly, and price adjustments for eBay fees. The customer support is highly praised for being responsive and offering real-time assistance via chat, enhancing eBay sales management.

July 30, 2024

We eventually had a great experience. Rishu is great. He cares about the customer's smooth experience, and is attentive and very understanding. Thank you.

Swift Auto Parts & Supplies
United States
About 1 month using the app
June 27, 2024

Great product to run our ebay store from our shopify store and fast customer service.

SBD Online
United States
Over 1 year using the app
May 30, 2024

I have been CedCommerce Customer for many years and have used both ebay and Amazon integration apps on our previous opencart platform. After moving to shopify platform, the Cedcommerce support guys helped in installing and migrating our products from opencart to Shoopify. They also linked our existing products on ebay with the shopify ebay app. Abhijeet has been helpful in uploading products and explaining how to create profiles and templates and once I got my head round profiles and templates etc. I had no issue uploading products on ebay.
In my view you won't get better apps and customer service , i am so thankful to Abhijeet

uzisports
United Kingdom
5 months using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

March 31, 2024

This app is awesome for selling stuff on eBay. The best part? You get live customer service round the clock, which is super helpful. It has tons of features to boost sales, but it might take a bit to figure out. Thankfully, the live support makes it a breeze.

Steven Land Fashion
United States
Over 2 years using the app
September 15, 2024

"Fantastic helpline chat! They solve problems quickly and provide helpful guidance. Great support team!"

Vibe Trend Jewelery
United Kingdom
About 2 hours using the app
June 21, 2024

If you're considering the Shopify to eBay sales channel manager by CedCommerce, I strongly advise you to look elsewhere. This integration tool has been nothing short of a nightmare, riddled with persistent issues that make it more of a hindrance than a help.

The primary function of any sales channel manager is to seamlessly sync inventory between platforms. Unfortunately, this manager fails spectacularly in this regard. Inventory discrepancies are a daily occurrence, leading to overselling on eBay and constant headaches. Items listed on Shopify often don't appear on eBay, or worse, remain listed on eBay even after being sold out on Shopify.

The only thing consistent about this manager is the constant need for support. Unfortunately, the support from CedCommerce, while generally responsive, does not make up for the sheer number of problems you’ll face. You’ll spend countless hours in chat or on calls trying to resolve issues that should have been ironed out before release.

CaptCan Comics Inc
Canada
Almost 4 years using the app
CedCommerce replied July 15, 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

June 19, 2024

vishal tripathi was a real specialist and an amazing guy. He helped a lot with the right things for my Shopify Ebay Ced Commerse integrations, unlike others who don't know what they are saying. Thanks again.

Volcanic Cult
United States
4 months using the app
July 1, 2024

Vishal was excellent . I nearly gave up because I was not sure about how to use this app but her guidance and patience was extra ordinary. I highly recommend this app. It makes hard work easier and faster

Charmats
United Kingdom
13 days using the app
August 21, 2024

Any brand owner will tell you that listing your items in multiple channels is a HEADACHE. CedCommerce has solved all my problems, and the CS is top notch!

Optimal Health Supplements
United States
About 2 hours using the app
May 25, 2024

Was using the Ebay app, however it was discontinued. switch to ced commerce 18 months ago. Overall small teething issues, but able to get resolved. All products are on ebay and happy overall.

Phonnic Repairs & Accessories
Australia
Almost 2 years using the app
CedCommerce replied June 3, 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce