Reviews (1,367)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for its user-friendly interface that simplifies inventory and order management between Shopify and eBay. They value the real-time synchronization of products and orders, robust customer support including live chat, and features like high-volume processing and bulk uploads. Customization options for eBay listings further enhance market presence, making it effective for managing multi-channel sales.

Edited January 4, 2023

Worst expierence with a software ever in my life! The support is really bad, no solutions only excuses and wrong informations!

MODELLEISENBAHNGEBRAUCHT.DE
Germany
Over 2 years using the app
CedCommerce replied October 7, 2020

Hello MODELLEISENBAHNGEBRAUCHT.DE,
We really apologize for the inconvenience that you faced while using our app. Also, we accept that you experienced some issues during the initial app setup, but we had rectified all those concerns and provided the best possible solution.

We had set up separate cron & webhooks for your account & did every custom work possible free of cost. You were in talks with a different app for the past 1 month which caused conflicts but we weren't aware of it. Everything worked fine for the past 1.5 years.

We’re committed to providing excellent customer service and are looking forward to hearing from you!
You may reach us anytime at ebay_support@cedcommerce.com.

Best Regards,
Team Cedcommerce.!

November 15, 2023

Horribly designed app that is unnecessarily complicated. Nothing ever stays working.
It's a constant cycle of fixing something, it works for a week then doesn't again.
Items sync inventory sometimes, but not consistently. Always overselling items.
The profile system for the items is ridiculous and time consuming. No way to edit ebay expected fields in app. Constantly not finding profiles for products.
This is definitely the worst, most time consuming app for ebay integration.
They also bait and switched everyone. Used to have a free plan with 50 product uploads and 10 orders per month. Then they changed it so it's 50 products and 10 orders for a lifetime, after that you have to pay their ridiculous pricing to keep using.

Paramount Camera & Repair
Canada
Almost 2 years using the app
July 18, 2023

The truth is that the application is a damn pain, it is slow and complicated to configure and assistance in the online chat are also very slow and I have hours waiting to solve things, I have more than 24 hours of work in several days with this and I still have not managed to leave it running, also assistance in Spanish only have it in the online chat and the interface is only in English.
For the moment I can only put one star and it seems too much considering that all the comings and goings of bad synchronized products are costing me money of publication on ebay.
also in the free version which in reality is not a free version, but it is only a few credits that are not updated per month, so as soon as there are 10 sales on ebay and you have to move to a paid plan.

TexuCrafts
Germany
Over 1 year using the app
Edited March 22, 2024

Was a good product, ever since an update, now the size and colour item specifics and other ebay attributes no longer sync, therefore you have to now manually add those in, which defeats the purpose of having and paying for this, also, you cannot even manually add these because you have to do it direct through ebay and because the listings are published through ced commerce, it wont allow you to. Still waiting to hear back from the team after contacting weeks ago about this issue, now on my 4th attempt to talk to them to get them to help. no luck as of yet

Bisy Clothing
Australia
Over 1 year using the app
CedCommerce replied January 13, 2023

Hey, Bisy Clothing, thank you so much for taking the time to leave such a kind review! Thank you for your lovely feedback, Team is always going above and beyond. We’ll be sure to share your praises with them and also we always try to provide instant support to our clients through skype, calls, emails, Whatsapp, or whatever the sellers prefer., and we try to make them experts so that they can solve their concerns in the future without anyone's help. We are very much happy to hear such appreciation from you.

Best Regards,
Team Cedcommerce.!

Edited November 21, 2023

I cancelled my yearly subscription with the majority of months left and have yet to receive a refund. My advice is do not opt for the yearly subscription.

MPM Hobbies
United States
Over 1 year using the app
CedCommerce replied August 12, 2022

Thank you MPM Hobbies, for leaving us such a great review. We are glad that you loved our services.

The team here at CedCommerce always strives to deliver the best by going above and beyond.

Thanks & Regards.
Team Cedcommerce!!

January 27, 2024

Worst app to connect with your eBay shop. Had this app for one year and many problems with it. It had always issues while synchronizing the inventory which caused the problem that I sold items on ebay which weren't available anymore.

Also this app is not able to upload products from your shopify shop to ebay, you always have to put the products on eBay by yourself and then connect them to the products in your shopify shop.

The app is also very expensive.

They couldn't refund my money after I deleted the app now I have to pay 199USD for a year we're I will not use this app.

2 weeks ago I found the app "eBay Integration & Sync - DPL" which is much more user friendly and also has the option to upload directly for shopify. It's much cheaper and is constantly being upgraded.

Retrohahn
Germany
About 1 year using the app
December 5, 2022

AFTER ONE YEAR WITH ALL THE CED COMMERCE APPS- it took over a month working with this people to get the apps to run properly, since then i must say as SHOPIFY EXPERTS, there has not been a single week where we need to contact support to fix something, we are moving out of this apps, if you dont have time left to waste following up every little thing keep away from this company or any of their apps, we BIULD STORES FOR CUSTOMERS and somehow every time we have an issue the app is always perfect and it is always us the ones we don't know, the apps simply does not work as intended, the sync process is really bad, automation, don't work so you have to do everything manually, i don't see the point to spend literary thousands of dollars with this company.BEWARE!!!

BUYBARBER.COM
United States
12 months using the app
Edited October 14, 2020

Started pretty good. Ended very poorly. Had to scrap all the effort invested and use the leading competitor's service, which is where I should've started to begin with. I hope these guys can get it together.

Celebrity Owned
United States
7 months using the app
CedCommerce replied November 2, 2020

Hello, Celebrity Owned,

We are apologizing on your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. Yet, for fulfilling all the further requirements, the team is already working for execution & testing part of your mentioned requirements cause without the best possible testing; we were unable to make any element live.

We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible.

For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations.

Be that as it may, on the off chance that you need assistance from our side in future, kindly don't spare a moment to connect with us.

Team CedCommerce!!

February 26, 2024

I don't know how in the world this app has such a favorable rating, it was absolutely horrible to use. I used this app over a year ago and it was so much better then. Whatever updated were made to it have made it worse to use. It's a very clunky app, half od the links don't even work and when you finally do manage to get a product uploaded to your eBay store it causes errors to your store. Worst app I have ever used!

Backtrax Records
United States
5 months using the app
Edited November 25, 2023

Kassieren immer weiter die Gebühre, obwohl die App bereits gekündigt und über Shopify deinstalliert ist. Emails werden nicht mehr beantwortet !
Vorsicht!!!!!!

Mein Shop
Germany
5 months using the app
CedCommerce replied June 1, 2023

Hallo Mein Shop,

Vielen Dank für Ihre positive Bewertung! Es ist fantastisch zu hören, dass Sie eine tolle Erfahrung mit der App gemacht haben und dass es Ihnen Spaß macht, damit zu arbeiten, sobald Sie den Prozess verstanden haben. Um ihre Vorteile zu maximieren, ist es wichtig zu verstehen, wie man eine App effektiv nutzt, und es ist großartig, dass Sie es verstehen konnten.

Mit freundlichen Grüßen,
Team Cedcommerce.