Reviews (1,367)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for its user-friendly interface that simplifies inventory and order management between Shopify and eBay. They value the real-time synchronization of products and orders, robust customer support including live chat, and features like high-volume processing and bulk uploads. Customization options for eBay listings further enhance market presence, making it effective for managing multi-channel sales.

Edited July 27, 2023

turned out as not the best for our company - but helpdesk and service was satisfying. Thank you very much.

vollausstatter
Germany
7 months using the app
May 18, 2023

I found the app itself super difficult to setup but the customer service/chat provided on this app is great is so helpful and solved all my problems.

XDemo Golf Clubs
Australia
6 months using the app
November 19, 2023

Was having issues with operating the app but the help center team was very responsive and attentive to the concerns I had and helped me through.

Happy Place
Australia
5 months using the app
August 9, 2021

Good app. Works great accept if you have 5000 different articles which can't be categorized that easy and you don't want to upload some to ebay. Deleting them is not really intuitive.

Perris Pawn
United States
5 months using the app
CedCommerce replied August 21, 2021

Hello Perris Pawn,

Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.

We have many such features like inventory, price, order management, and other customizations so that our sellers can have the best experience with the app.

We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side. You can also get connected with us over WhatsApp or skype.
Join us on Whatsapp: https://chat.whatsapp.com/I3qcRQ3yZcR8X1B2khmoDj
Join us on Skype: https://join.skype.com/GbdPBTuVsNgN

Feel free to reach out to us anytime!!

Team CedCommerce

November 16, 2023

Overall I have been very happy with the intergration. A few steps are a bit confusing, but it has worked well. And customer service has been great! Fast and helpful.

Silver Spoon Antiques
Australia
5 months using the app
June 23, 2023

The app is a little complicated, but the services make up for it. Their help is fast and efficient; they provide friendly and patient treatment, clarifying doubts and providing additional (important) information.

MotusPR
United States
4 months using the app
September 16, 2020

Tricky to setup yourself - the support team are helpful, so got there in the end. Probably needs to be a bit more straight forward as I couldn't easily setup my preferred shipping for international packages.

Yogasuthra
Australia
3 months using the app
CedCommerce replied October 5, 2020

Much obliged to you Yogasuthra,

We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features to don't need to spend hours setting up your business on the eBay marketplace.

Our app consistently centers around automation. It effectively integrates your Shopify store with your eBay account so that your items get listed rapidly on eBay, and your eBay orders are fetched consequently from eBay account to your Shopify store.

When any seller gets connected with CEDCOMMERCE, we assigned a personal account manager who assists them on each step and always answers each query.

We always welcome you to, without any hesitation, reach out to us whenever you need any assistance from our side.

The team is consistently available to help you.
Remain Connected!
Team CedCommerce

November 28, 2023

Had some issues with my product inventory being synched properly with my Shopify store, but the help chats are very good, as long as you're up late in the US (when it's working hours overseas.)

All Things Quilty
United States
2 months using the app
January 10, 2023

The app can be quite fiddly but the guys on the chat are always available to help you through any issues you may have. They can access your account, locate the issue and then explain exactly what needs to be done.

Paragon Star
United Kingdom
2 months using the app
CedCommerce replied March 23, 2023

Hello Paragon Star,

I'm sorry to hear that the app can be fiddly at times; I'm glad to hear that our customer support team has been able to assist you and guide you through any issues you may have encountered, located the problem, and provided clear instructions on what needs to be done further for your account setup on eBay.
If you have any further questions don’t hesitate to come. We're always here to help and assist you in any way we can. Thank you for choosing our app.

Best Regards,
Team Cedcommerce.

July 11, 2023

I was running into some troubles starting with this app and was a bit lost! But as soon as I asked for some guidance the CedCommerce team was quick to help almost instantly. Great app and super nice team!

Cheers,
Simon

NINE-W | MUGEN 無限 POWER AUSTRALIA
Australia
23 days using the app