Reviews (1,316)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory and order management between eBay and Shopify, highlighting its user-friendly interface and seamless performance. Key features include product synchronization, handling up to 500 eBay orders monthly, and price adjustments for eBay fees. The customer support is highly praised for being responsive and offering real-time assistance via chat, enhancing eBay sales management.

September 15, 2024

Help is always there when you need it.

Altair Aircraft
United States
Over 1 year using the app
October 8, 2024

Really quick customer support and so so easy to sell on Ebay.

Fleetful
United Kingdom
Over 1 year using the app
December 19, 2024

Very good app and support

Foie Gras Gourmet
France
About 1 year using the app
September 7, 2024

just been on the chat service and rishu was great at helping me resolve my problem. overall it works great.

Caraselle
United Kingdom
About 1 year using the app
September 28, 2024

Customer support was so prompt, they resolved the issue in few mins.

Cricket Best Buy
United States
Almost 2 years using the app
September 24, 2024

CedCommerce does not sync inventory properly in addition to other persistent issues that have resulted in a hit to seller performance.

The primary function of any sales channel manager is to sync inventory between platforms. Inventory discrepancies are a daily occurrence, leading to overselling on eBay.

After contacting support on several occasions with no success we are moving on. While support has quick response it does appear there is NO tech support only customer service.

ivaluemart
United States
About 1 year using the app
CedCommerce replied September 27, 2024

Hi ivaluemart,

Thank you for sharing your feedback. We sincerely apologize that your experience with our product didn’t meet your expectations. We strive to provide the best possible service and take all feedback seriously to improve.

We would request you to connect with our team who are awaiting your response so that they can further assist you and resolve your concerns

We value your business and are committed to making things right.
Your satisfaction is our top priority, and we hope to regain your trust.

Best regards,
Team CedCommerce

December 24, 2024

I’ve had a great experience using CedCommerce’s app for syncing products from Shopify to eBay. The app is incredibly helpful, offering seamless integration and smooth syncing of product listings. It saves a lot of time and effort, making managing my eCommerce platforms a breeze. What stands out even more is their support team – they are truly outclass! The team is responsive, knowledgeable, and always ready to assist with any queries or issues. Highly recommend CedCommerce for anyone looking to streamline their multi-platform selling process!

VAVAA
United Kingdom
About 1 hour using the app
August 19, 2024

great customer online support. Helped me fix product listing errors so my products were displayed at their best
thank you

Mandic Shoes
Australia
Over 1 year using the app
December 4, 2024

thank you very much Umar for your help ! you're the best ! :)

Ignée Paris
France
8 days using the app
September 1, 2024

I had the pleasure of being assisted by Sahil Pandey, and I must say, the service was nothing shorter of amazing. Sahil is incredibly fast in responding to my queries and provided clear, step-by-step guidance that made resolving my issue a breeze. What stood out the most was Sahil's professionalism throughout the entire process. Thank you, for your outstanding service!!!

ModaX
Netherlands
24 days using the app