Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

November 10, 2020

I've been using Webgility for a little over a year. At first there were some issues that got in the way of accurate books but my feature requests were taken seriously, developed, deployed and work great. I recently had an issue with inventory (first time in a year) and got Arun on the phone. He understood my issue, was polite, laughed at my stupid jokes and kept with me until it was resolved. Thank you! I believe that Webgility is the most powerful Quickbooks sync app available and they are always improving.

MostlyDead.com
United States
12 months using the app
November 9, 2021

I had a problem with Shopify Tips not being set up correctly on my end. And that was keeping my automation from completing. Kanishk was able to help me get this fixed in just a matter of minutes! Very pleased with the level of service!

tunewerks
United States
12 months using the app
October 2, 2020

I just started to use this app, and wow it is very good! I was helped by Nikhlesh, who was VERY helpful from the beginning. So far so good with this app, I would definitely recommend. I am posting orders from shopify to quickbooks, and this seems to integrate seamlessly.

UN3MPLOYABLE
United States
12 months using the app
October 1, 2021

Always very helpful. Smita was very quick to help resolve the disconnection with Quickbooks Pro. Very happy with Webgility and the ease of use.

Posh Baby
United States
11 months using the app
Edited February 4, 2021

Great app - makes syncing between Quickbooks Online and my store easy. When I get stuck, support is there to help!

Forti Goods
United States
11 months using the app
October 15, 2019

We have used Webgility for years with a different platform, but with Shopify, Webgility is able to pull detailed credit memos, which saves us so much labor! We are extremely happy with their service.

UV Skinz
United States
11 months using the app
November 21, 2022

The setup process was very professional and thorough. The combination of hands-on training as well as configuration settings allowed to see the effects of each of the configuration parameter on the QB reports. I highly recommend Webgility and their care to customer service.

STNGR
United States
11 months using the app
Edited May 11, 2021

Himanshu Excellent assistance with resolving our problem. Himanshu helped in connecting quickbooks with webgility and was very patient and understanding of our problems. We will continue to use Webgility for all of our sales channels!

Mainstreet Collection Online
United States
11 months using the app
October 18, 2023

Simple set up, great customer service

General Fence, Inc.
United States
11 months using the app
March 1, 2021

Shobhit helped me with the proper mapping of my Shopify store products to my QBO inventory. This makes tracking my inventory so much easier! downloaded latest items from quickbooks and shopify

Membrasin Life Sciences
United States
11 months using the app