Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with QuickBooks Desktop and Shopify, facilitating efficient inventory and sales order management. They praise its robust features, including processing fee recording and error reports. The app's automation capabilities, user-friendly interface, and data handling capacity are also commended. Merchants highlight the professional and responsive customer service and onboarding process. The app is seen as cost-effective and ideal for new e-commerce businesses and those seeking to automate data syncing. Significant time savings due to reduced manual order entry are reported.

May 5, 2017

What this app promises is exciting. Automated syncing between Quickbooks and our online sales. "When" it works, it's awesome. The issue is that it seems to break weekly. This week's break was that it stopped pulling in bank transaction fees associated with credit card sales on Shopify. It just started sending transactions to Quickbooks that don't have the fees separated or deducted. Two weeks ago it worked fine, this week, it's broken. 3 days of exchanging emails with foreign tech support and they tell us to disconnect and reconnect our processor. Doing that gives a warning that it will erase all transaction history. There's no way I'm willing to do that based on an email from someone in Asia that just says to try it.

So, support is poor, system breaks weekly, but when it works it's awesome. Oh, and it's quite expensive!

Colby Valve
United States
3 months using the app