Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

October 15, 2024

Provide an excellent customer support and Aditi was able to fix my problem right away.

Dippin' Daisy's
United States
About 1 month using the app
October 17, 2024

Prerit and Shitage were very, very helpful. Our team was disorganized during our zoom meeting but Webgility was infinitely patient with us. Rare to have this kind of high touch service these days.

Alpen Optics
United States
29 days using the app
October 14, 2024

As a current customer of Quickbooks Desktop Sync, we wanted to integrate an additional e-commerce platform into our account. The process was seamless, and our implementation specialist, Prerit, promptly got us up and running.

My Store
United States
About 1 month using the app
July 30, 2024

I would recommend this app to any business that requires syncing their online store with Quickbooks Desktop! Orders are automatically posted to quickbooks from our Shopify web site and inventory is synced. No more redundancy and all data entry is automated. Saving time to get out on the Lake and Fish!

Dan Norman
President
Bassaholics, Inc.

Bassaholics
United States
Over 1 year using the app
August 29, 2024

We’ve been loyal Webgility users for years, initially with our Magento system and now with our recent switch to Shopify. Throughout our journey, Webgility has consistently made processing orders a breeze. Their seamless integration with QuickBooks has been a game-changer, saving us countless hours of bookkeeping and ensuring that our financials are always accurate and up-to-date.

What truly sets Webgility apart is their outstanding customer service. Whenever an issue arises, their team is quick to assist, and their support is second to none. A special shoutout to David Pond, who was instrumental in our transition from Magento to Shopify. His expertise and dedication ensured that everything went smoothly, and we couldn’t be more grateful for his help.

Overall, Webgility has exceeded our expectations, and we highly recommend their services for anyone looking to streamline their order processing and bookkeeping. Thank you, Webgility, for your excellent product and superb customer support!

Sunspot Supply
United States
22 days using the app
July 10, 2024

I have been very pleased with both Kshitij & Faizan who have been the implementation team at Webgility (WG) helping us out. We have had WG for years but never really understood the capability with it. We just learned about the power of WG & they have been wonderful getting us up to speed and always willing to get on the phone and answer our questions. Sometimes there are tech glitches but they do always stand by and work with us to get us a solution. I am not an accountant (I'm just on the calls to learn) & I am learning so much from WG guys and their team. It will be a great timesaver for us when we are fully optimized. Customer service is 5 star. Tech can scare many esp when it comes to $$$ but when you have a good tech team to support you, it helps so much!

HawkGrips
United States
Over 7 years using the app
August 26, 2024

Webgility's QB Desktop Sync is fantastic! It's intuitive and user-friendly, making our tasks much easier moving forward. It's a great solution for connecting and reflecting our online transactions directly in QuickBooks. The support team has been exceptional, providing us with a comprehensive guide on the integration process and assisting us every step of the way. Thank you, Webgility, for making this experience so smooth and efficient!

Seabox Depot
Canada
11 days using the app
July 17, 2024

We have been using Webgility's services and we are thoroughly impressed by their efficiency and professionalism. The team at Webgility handles our needs quickly and effectively, ensuring that all our technical issues were met with precision. Not only was their service prompt, but it was also surprisingly affordable, making it a great value for the quality provided. We would highly recommend Webgility to any company seeking reliable and cost-effective solutions for their business needs. - Nashlift

Nash Fuel
United States
About 1 year using the app
November 8, 2024

Aditi was extremely patient and knowledgeable.

PPEI Tuning
United States
Over 2 years using the app
July 17, 2024

We have two Shopify stores that we were previously manually entering all of the orders into QB desktop before fulfillment. With Webgility, we now have all orders automatically entered into QuickBooks and once we ship, then Shopify is automatically updated with the tracking information and marking the order as fulfilled. This is saving us countless hours each month and now high-volume order days are just as easy to manage as lower volume days. David, our implementation consultant, was great to work with. He really sought to understand our processes and setup Webgility to work within our process and get the most out of the automation. Due to the way we prefer to work, we were not able to turn on all of the automation features Webgility has to offer, but we still are saving a ton of time vs. our previous manual process, and removed potential for manual errors. We are now ready to scale the business!

Biodermis
United States
About 1 month using the app