Reviews (348)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate the syncing of sales, inventory, and customer data between Shopify and QuickBooks, especially during peak sales periods, enhancing business scalability. It features automatic order entry and updates Shopify with tracking information after shipments, streamlining operations and reducing manual errors. The user-friendly performance and exceptional support from the team, including customized setups and effective ongoing assistance, are frequently praised, boosting merchant satisfaction.

February 14, 2016

I suggest anyone using Shopify Payments as their payments gateway avoid this app. We began using Unify almost a year ago. Because Shopify Payments deducts their fees from their payouts we were unable to match transactions in QuickBooks Online, our accounting software. Unify’s solution was a complicated, time consuming, error prone daily process, which created problem entries in our balance sheet. Unify management refused to put my feature request on their development team’s road map.

I found another solution, Cloud Cart Connector. This app’s development team had my feature request installed in less than one hour. CCC’s USA based support is excellent. As soon as I installed Cloud Cart Connector I felt that a huge burden had been lifted off my back.

Inslee By Design
United States
About 1 year using the app
October 1, 2022

I purchased Webgility months ago and I had an amazing experience both with the program and with the employees. Today I needed help finishing the setup of my shopify to webgility and I had the pleasure of speaking to Himanshu who was super friendly and knowledgeable. Thank you so much

Time Connection Inc.
United States
16 days using the app
July 21, 2023

Very versitile application that allows the elimination of a large amount of manual data entry. I was greatly supported by Prerit Agrawal in the integration requirements. I wasn't prepared for the amount of decisions necessary to fully implement initially. Prerit was great at explaining and assisting in making decisions.

Hydro45
United States
15 days using the app
October 12, 2022

This app is what I need to improve work flow and sales. The implementation has been easy thanks to FZ. The inventor sync is awesome and the QuickBooks integration will be the biggest time saver for not only filling orders but also for my accountant.

Deluxe HD Restorations
United States
15 days using the app
March 20, 2015

Works great, syncs very well. It does exactly what we needed with no issues. Good customization in sync options.

Kanna Wear
United States
Over 1 year using the app
September 28, 2022

User friendly app. Did what it said it will do. Great customer service - a human answered the phone and we had help all along the way, as needed. Nice built-in help pages for various tasks. Also, Faizan gave us excellent training and was patient with our team as we asked questions and learned the processes. Wish we had found this app a long time ago!

SmithHönig
United States
14 days using the app
December 29, 2020

very good customer service - they'll do everything for you. my shopify is now linked with quickbooks with everything flowing in nicely. they do need to help with setup via phone or zoom, but once you're set up, the app is easy to use.

doodle & jack
United States
14 days using the app
Webgility replied January 5, 2021

Great to hear this feedback! Thank you!

March 1, 2021

DO NOT do it. I had signed up for the Lite program for $15/month. For 12 months, they charged me $49/month. They will NOT respond to you. DO NOT use them. I would manually enter your transactions before you spend your hard earned money on this scam company.

pkTURN.com
United States
About 1 year using the app
Webgility replied May 6, 2021

Hey pkTURN, thanks for sharing your feedback. To resolve your concerns, we tried to contact you by phone and email several times. We’d be happy to connect with you to talk through these problems. https://help.webgility.com/s/contactsupport

January 21, 2021

I would not recommend doing business with this company. Their overage charges are absurd and after cancelling 4 days before our renewal date, they charged my credit card for $11,668.00 two days later. They refuse to give the money back. They say their policy requires 7 days notice. They are unhelpful rude thieves.

Pit Viper
United States
About 1 year using the app
November 10, 2014

You cannot put a price on the convenience this app offers. It has paid for itself many times over in terms of productivity. We are no longer focusing our time on creating sales receipts, but instead growing our essential oil business. This app gives us the ability to spend more hands on time with our customers needs and less time on paperwork.

Selah Essential Oils
United States
About 1 year using the app