Reviews (388)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 31, 2023

great customer service, faizan has been wonderful to work with! very thorough with our onboarding experience.

Pro Shop JB LASHES
United States
17 days using the app
October 1, 2022

I purchased Webgility months ago and I had an amazing experience both with the program and with the employees. Today I needed help finishing the setup of my shopify to webgility and I had the pleasure of speaking to Himanshu who was super friendly and knowledgeable. Thank you so much

Time Connection Inc.
United States
16 days using the app
November 22, 2023

This program has simplified our order processing so much!! We can not thank Prerit Agrawal enough for all for all of the help he has given us in getting the software setup as well as fixing the issues we were having. He is very kind and personable.

Belmont Peanuts
United States
15 days using the app
July 21, 2023

Very versitile application that allows the elimination of a large amount of manual data entry. I was greatly supported by Prerit Agrawal in the integration requirements. I wasn't prepared for the amount of decisions necessary to fully implement initially. Prerit was great at explaining and assisting in making decisions.

Hydro45
United States
15 days using the app
September 28, 2022

User friendly app. Did what it said it will do. Great customer service - a human answered the phone and we had help all along the way, as needed. Nice built-in help pages for various tasks. Also, Faizan gave us excellent training and was patient with our team as we asked questions and learned the processes. Wish we had found this app a long time ago!

SmithHönig
United States
14 days using the app
December 29, 2020

very good customer service - they'll do everything for you. my shopify is now linked with quickbooks with everything flowing in nicely. they do need to help with setup via phone or zoom, but once you're set up, the app is easy to use.

doodle & jack
United States
14 days using the app
Webgility replied January 5, 2021

Great to hear this feedback! Thank you!

June 19, 2019

Tech Support, Vikram and Himan helped me setting up. Clear communication and responsive. Thank you !

Kelleys kookies
United States
13 days using the app
Edited February 20, 2020

Himanshu
He is a great guy! excellent customer service, highly recommended. :)
There are other software out there but this one is the one for implementing all sales channels...tnx

SLPFabrics
United States
12 days using the app
Edited April 21, 2023

Prerit was helpful and very thorough. He made sure we had understanding of each process before moving on.

Breakaway Enterprises
United States
11 days using the app
July 21, 2023

I worked with Prerit Agrawal on the Spotify integration with Quickbooks. He was very knowledgeable and professional. So far the response times with any issues/questions has been ok as well. Nehal was very helpful on the tickets when needed help. We started implementing a week ago, this is our second week and working great.

Inventive Products
United States
11 days using the app