Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

Edited November 20, 2019

Mudasir was excellent and very helpful, friendly and solved our issue perfectly..
As usual he is very skilled and fast.

Moon Valley Organics
United States
Almost 5 years using the app
March 10, 2020

Kanishk was great to work with, and I appreciate all the help. Thanks!

First Lite Performance Hunting
United States
Almost 5 years using the app
December 18, 2019

Great app for syncing inventory between Shopify and Quickbooks. Great customer service always. Thank you very much to Mudasir Z Mir for all your help!

Richard Nixon Museum Store
United States
Almost 5 years using the app
February 19, 2020

Vipin and team are very helpful and knowledgeable. We would highly recommend the Webgility Application

Flymen Fishing Company
United States
Almost 5 years using the app
September 10, 2021

connected new shopify store and updated webgility on two computers.
main computer and add on computer.

Outdoor Product Innovations, Inc.
United States
Almost 5 years using the app
May 15, 2024

We are so amazed by Webgility. It’s the best solution on the market!

Many thanks to the onboarding team: Manish Manoriya and Prerit Agrawal. They are true professionals who provide our entire team with consultations.

If a new option could be available, like synchronizing purchase order pages from QB to Shopify, it would allow us to update inventory immediately upon arrival. This way, the person receiving the inventory (without any access to QB) could display this information to accountants and automatically add inventory to both Shopify and QB.

Filler Lux™
United States
21 days using the app
August 4, 2020

The Webgility support team has been extremely helpful every time I have had to reach out to them. My most recent experience was working with Nikhlesh. He was very helpful in resolving my issue with syncing Shopify with Webgility and Quickbooks. Niklesh was very pleasant to deal with and took the necessary time to make sure I understood how to use the program and resolve any future issues. I really appreciate his excellent customer service.

TROPHY ROOM STORE
United States
Almost 5 years using the app
August 25, 2016

Solid product. Provides lots of control and management. Takes an investment of time to connect and set up but the reward is almost complete automation. Support is solid and fast responses.

Keep adding new connectors!

Keystone Products 2
United States
Almost 5 years using the app
Edited November 5, 2021

I received superior service from Smita Sharma when I needed to transfer our database to a new computer within our business. She was very patient and had a great team to get the task accomplished. I am grateful for the support we continue to receive. Webgility has been so helpful for growing our business, and their customer support is unmatched! Speedy responses and helpful customer service is the best! Quickbooks works with webgility so well!

The Sandbox Children's Boutique
United States
Almost 5 years using the app
December 18, 2019

Himanshu
Himanshu is the BEST. He spent the time to update my stores efficiently. The updates are going to reduce my manual data entries into Quickbooks. This is HUGE and the reason why we use WEBGILITY! THANK YOU HIMANSHU

Safe Jack
United States
Almost 5 years using the app