Reviews (924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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Been using webgility for a while now and there have been some issues syncing with Amazon & QB but the customer service has been great to correct the issues. Would def recommend Webgility
Great experience so far working with Webgility. Initial setup was great and over all the app works really well. The only issue we have had is with mapping multiple products with the same sku and with deleted items that keep showing up in inventory as 'Out of Sync'. That being said, customer service has been super helpful and very responsive. Much better than we have experienced with other programs.
Great! Good customer service
I needed support for a log-in reset and was quickly and professionally helped by Aman Pachori who was expedient with the resolution.
It makes getting the orders into QB definitely much easier. The only annoying thing is it doesn't sync the order numbers. We would prefer our Shopify order # creates a web receipt of the same number.
This app has been very helpful to our company for data entry. We ran through several scenarios and found some limitations, but worked through to find how the app could work best for our system. One thing that has always been consistent is the customer service. They answer the phone, they work through your issue, they understand what needs to happen. It has been well worth the money for our multiple online stores.
Webgility Application is great. Saves a lot of time posting to QuickBooks and printing shipping labels.
Nehal was a wonderful help -- very knowledgeable and helped solved my issues quickly and efficiently.
Aman was very helpful and easy to communicate with. He answered my questions and made the changes needed.
I hate accounting! If it wasn't absolutely necessary, I wouldn't do it. It is necessary, though, so I looked for the easiest solution. Webgility makes it as easy as it's going to get. All my sales data transfers over to Quickbooks (desktop Enterprise edition) pretty seamlessly. (I can't tell you how much I wish all the data for all my purchases would, too!) From time to time my account rep, Shoeb Khan, checks in to see if I am having any problems. So far all is well. The software works.
We're glad we could make the process easier and look forward to all the time savings you'll enjoy in the future. Thank you!