Reviews (905)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support, noting the team's responsiveness and knowledge. The onboarding process is smooth, allowing for easy integration with QuickBooks and saving significant time through automation that streamlines data entry and syncing. The interface is user-friendly, suitable for those with limited technical skills. It excels in inventory and order management, reducing manual errors by effectively syncing data across platforms. Customization options let merchants tailor the app to their needs, and its multichannel capability supports integration with various ecommerce platforms. The app is reliable, ensures accurate financial record updates, and is competitively priced, offering good value. Regular updates enhance its functionality and adapt to changes in ecommerce and accounting technologies.
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Once we have matched the SKUs in Shopify and Quickbooks webgility will assist in streamlinging the orders and less room for errors. We would certainly recommend Webgility to users that have a SKU system set up
It's not perfect but it saves us monotonous amounts of time entering items in two places.
had issues with payment but they fixed it after a week of arguing with them but they did fix it and refund the charge.
Kanishk was a great help getting this product set up! It has taken several tries and hopefully now it will work how I hoped. Everyone I have talked to has given me different answers for capability of the app and how to set it up. One major flaw for me is the fact it doesn't sync COGS. That is a pretty important part of accounting!
a little hard to get up and running. so far supportive on the tech end. hopefully will work soon. so
Customer support is good. eCC is good at importing our retail sales through shopify. Payments only imported when the sale is imported as a sales receipt and not an invoice. Accounting methods may need to change. eCC is not equipped to handle both retail and wholesale customers with multiple payment terms. There are also some challenges with regard to items that are both taxable and non-taxable. Refund need to be entered manually into QuickBooks. All in all, it is better than entering all the transactions manually into quickbooks.
I'm looking forward to having this app set up completed and seeing it in action. There was some pressure to rate the app before the implementation was complete so I originally rated it as a 4 pending completion. I'm now revising that to a 3 because of issues with communication from the implementation team. We are very close to completion, but after completing a step as instructed the progress has now been stopped for over ten days.
The app works once it is set up but could be more user friendly during set up. Its a little cumbersome for average users.