Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

August 25, 2020

Webgility is very easy to use. But when I do need help occasionally, tech support is always available and very helpful. You get to talk to a live person right away and they walk you through the entire process.

Anderson Composites
United States
Almost 5 years using the app
August 27, 2021

Shobhit, once again was fantastic! Very clear, and helpful. I have had the pleasure of working with Shobhit in the past and has always helped educate me on all the features that Webgility has to offer. Thanks Webgility and Shobit

American Hat Makers
United States
Over 4 years using the app
December 20, 2019

The service is very professional. I would recommend this company to anyone. Excellent customer service!!

GameGuard Ordering Portal
United States
Over 4 years using the app
Edited June 18, 2020

We've used Webgility for a few years now, with another platform, Amazon, and now Shopify. Their support team is top tier!
I have spoken with many support team members and they have all been so kind and helpful. Today I spoke with Anon who was a great help and so kind to speak with!
Everyone goes above and beyond on the support team.

UV Skinz
United States
Over 4 years using the app
March 1, 2022

Good support from aman pachori and webgility today to sync my products to my store and update my app on a new computer. Very helpful and supportive.

COMFORTWIZ
United States
Over 4 years using the app
December 5, 2019

Voinayak was quick to respond to my needs on troubleshooting an issue I had. I appreciate that Webgility works with my POS and my shopify store.

Kater Shop
United States
Over 4 years using the app
May 3, 2019

I received help from Himanshu Patil and he was very knowledgeable and understanding of the various issues I was having. I would recommend this app to anyone who needed assistance

Kluch Apparel
United States
Over 4 years using the app
November 12, 2020

Webgility is very helpful app to sync inventory Quickboods and shopify and other sales channel like Amazon Ebay. Also customer support is extremly kind and helpful.

APLAZE
United States
Over 4 years using the app
Edited April 30, 2019

THE BEST SUPPORT IN THE Fing WORLD!!!!!!!!

Let me be blunt, this software is very detailed, if they printed a manual, you could use it to beat goats to death. But it is that way because you can use it to handle ALL the little details, and handle them the right way.

If you try setting it up without help its like running face first into a brick wall.

That said!

They help you along the way. Support is very understanding patient, and knows this stuff backwards, forwards, and loop-d-loop. Could not recommend more. It can be a bit of a pain to get started, but once you are setup, life is beautiful, and simple.

Trust me, get this, it just works, and works well. The setup only hurts you because it loves you.

P.S. We got a little customization done and it was only about $200 for them to customize the code in our version. Seriously heck of a deal.

Sleep8
United States
Over 4 years using the app
July 10, 2013

I love this app! It has an interface that is very easy to use and understand. I used this program to connect our on-line cheesecake shop to our in-store Quickbooks POS system. It creates a sales order in POS and then we can prepare the cakes, create labels and ship. We then can post all this info back to the web store so the inventory matches.

I would highly recommend this to anyone using Quickbooks!

hopescheesecake
United States
About 2 months using the app