Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

November 22, 2019

Himanshu
Thank you for your persistence in getting my issues resolved!
We do recommend Webgility...Thank you

KiZEConcepts
United States
Almost 4 years using the app
November 18, 2020

shobhit...THANK YOU FOR ALL YOUR HELP.. ISSUE SOLVED.sync was done for quickbooks and shopify.webgility updated

David Wolfe Shop
United States
Almost 4 years using the app
May 23, 2019

We have had an inventory issue between Shopify/Webgility/and Quickbooks for several months i.e. inventory not posting in Quickbooks properly. Mudasir Zahoor in the Webgility Tech Department spent over an hour on the phone with us, meticulously worked through our issue, and uncovered the problem. I have nothing but good things to say about Mudasir and how he handled our issue. I wish there were more like him out there in other App companies we deal with. Thank you Madasir and thank you Webgility for solving our issue.

BLANQI
United States
Almost 4 years using the app
February 27, 2020

The customer service team has always been fantastic. They are truly knowledgeable in their product, as well as quickbooks, Shopify and Amazon (at least that's what I'm using Webgility for). In particular Nikhlesh was very helpful and knowledgeable. Great company.

HeatTrak
United States
Almost 4 years using the app
January 9, 2020

I had an issue with setting up customer accounts. Support was helpful & easy to work with. The issue was quickly resolved.

VIRUS Wholesale
United States
Almost 4 years using the app
Edited March 9, 2022

I needed help with setting a payment method. Himanshu was very helpful with following up and getting the issue resolved.

VIRUS Performance
United States
Almost 4 years using the app
September 12, 2020

Webgility Desktop Sync is an AWESOME app, we cannot imagine running our Shopify store without it. The support has been incredible, with teams being available whenever we need to help us troubleshoot and fix any issues we have. Nikhlesh Verma worked with us outside of normal support hours to resolve a problem, and was amazing to work with. We highly recommend Webgility for anyone who uses Quickbooks!

The Path Bike Shop
United States
Almost 4 years using the app
October 20, 2020

Gurneet was very helpful and quick and resolved my issue easily. Very thankful for your support! I highly recommend!

Allysons Place
United States
Almost 4 years using the app
May 19, 2023

Prerit is literally the best. More than willing to answer completely unrelated questions with absolute and exacting accuracy; he helped me solve a very difficult one-to-many SKU mapping problem not just in WG but in Quickbooks Desktop as well!

Prerit is an absolute credit to this team.

SwaddleDesigns
United States
Over 3 years using the app
December 9, 2020

My experience with Webgility rep was amazing. She fixed our account and set up issues right away. thank you!!

Tammy Fender Holistic Skin Care
United States
Almost 4 years using the app