Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

November 22, 2019

Himanshu
Thank you for your persistence in getting my issues resolved!
We do recommend Webgility...Thank you

KiZEConcepts
United States
Almost 4 years using the app
November 18, 2020

shobhit...THANK YOU FOR ALL YOUR HELP.. ISSUE SOLVED.sync was done for quickbooks and shopify.webgility updated

David Wolfe Shop
United States
Almost 4 years using the app
May 23, 2019

We have had an inventory issue between Shopify/Webgility/and Quickbooks for several months i.e. inventory not posting in Quickbooks properly. Mudasir Zahoor in the Webgility Tech Department spent over an hour on the phone with us, meticulously worked through our issue, and uncovered the problem. I have nothing but good things to say about Mudasir and how he handled our issue. I wish there were more like him out there in other App companies we deal with. Thank you Madasir and thank you Webgility for solving our issue.

BLANQI
United States
Almost 4 years using the app
September 3, 2020

We love that Webgility so easily syncs the data between our online store and our in-store POS. Their support is great, and they always respond quickly when we need their technical help.

Tempe Yarn On-Line
United States
Almost 4 years using the app
February 27, 2020

The customer service team has always been fantastic. They are truly knowledgeable in their product, as well as quickbooks, Shopify and Amazon (at least that's what I'm using Webgility for). In particular Nikhlesh was very helpful and knowledgeable. Great company.

HeatTrak
United States
Almost 4 years using the app
January 9, 2020

I had an issue with setting up customer accounts. Support was helpful & easy to work with. The issue was quickly resolved.

VIRUS Wholesale
United States
Almost 4 years using the app
Edited March 9, 2022

I needed help with setting a payment method. Himanshu was very helpful with following up and getting the issue resolved.

VIRUS Performance
United States
Almost 4 years using the app
July 20, 2020

Webgility helped me streamline my order entry process with QuickBooks Desktop. Virendra was THE BEST! he is SO, SO patient and very helpful! he answered all of my questions (even when i asked them a few times).

Tosi
United States
Almost 4 years using the app
September 12, 2020

Webgility Desktop Sync is an AWESOME app, we cannot imagine running our Shopify store without it. The support has been incredible, with teams being available whenever we need to help us troubleshoot and fix any issues we have. Nikhlesh Verma worked with us outside of normal support hours to resolve a problem, and was amazing to work with. We highly recommend Webgility for anyone who uses Quickbooks!

The Path Bike Shop
United States
Almost 4 years using the app
October 20, 2020

Gurneet was very helpful and quick and resolved my issue easily. Very thankful for your support! I highly recommend!

Allysons Place
United States
Almost 4 years using the app