Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

May 5, 2020

mr. sahu is very helpful with execllent skills. fixed my issue and now everything went fine. thanks

Makers of Wax Goods
United States
Over 3 years using the app
October 5, 2021

Vipin help me transfer Webgility from quickbooks online to Quickbooks enterprise. and set up Webgility in my new computer. he is very skillful and helpful. very kind to work with. thank you Vipin Gaikad!

LAB Candles
United States
Over 3 years using the app
August 9, 2021

Kanish was a great help in resolving some posting issues from Webgility to QuickBooks and making sure it was posted to the correct site and warehouse.

thatswaxup
United States
Over 3 years using the app
August 28, 2020

Himanshupatil, thank you so much for help in dowloading my products from my Quickbooks POS app!
Thank you!

eggy
United States
Over 3 years using the app
July 20, 2020

Nikhlesh was very very helpful! He was knowledgeable, listened carefully and took care of all my problems. We use Webgility to connect between our Shopify stores and Quickbooks and we are always happy with it - it fills out all our sales receipts and invoices, we can do all our shipping via it, we can add special products or free gifts using it, we also enter all the batch numbers for every product we send out (we are the manufacturers as well) and it saves that info and causes it to also appear on the Quickbooks sales receipts or invoices. We love Webgility! I would be glad to have Niklesh help me again anytime :) Sometimes there is a bit of a 'language barrier' due only to the differences in accents, but he spoke slow enough to enable me to understand everything he said, which helped me a lot.

In Love With Body Care WHOLESALE
United States
Over 3 years using the app
March 5, 2021

Shobhit from Webgility was incredibly helpful in resolving the issue I was experiencing. He didn't give up when an answer couldn't be attained right away and went out of his way to communicate with the engineering team to get the resolution I needed. I appreciate this kind of customer service very much and can wholeheartedly recommend Webgility and it's incredible team to everyone! unsynced order from quickbooks , redownloaded from shopify with new settings

ShotStop Ballistics, LLC
United States
Over 3 years using the app
May 13, 2024

This app is a gamechanger. Spent so much waste time using a similar app for years with countless errors and manual fixes in QuickBooks. This app is super powerful, has lots of options and you can control how everthing is posted. And if something doesn't work, can simply unpost the order fix it and repost. No more spreadsheets and data correction entries needed in QB. Also handles complex transactions, multi-currency and multiple websites!

NOTICE Wholesale
Canada
21 days using the app
October 29, 2019

Himanshu
Did a wonderful job helping me connect the Webgility program to a new desktop. He was precise, quick and explained everything greatly. Thank you for your help!

Stencil Ease
United States
Over 3 years using the app
July 16, 2019

They are always helpful every time I have to call. Today I spoke with Vinayak and he was very nice and we resolved the issue quickly!

Callie's Charleston Biscuits
United States
Over 3 years using the app
September 29, 2020

Excellent app and customer service. I had issue with connection from shopify through webgility to my quickbooks and it was solved very efficiently. Thank you I can get back to running my business!

Red Blossom Tea Company
United States
Over 3 years using the app