Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and multi-channel order management. Many find it useful in reducing manual work and streamlining operations. The customer service is often praised for its promptness and professionalism. While some merchants find the setup complex, the support team's assistance makes it manageable. A few have encountered issues with sales tax mapping and platform integration, but these seem to be rare.

February 17, 2020

Nikhlesh is the best!!! He answered everything I needed and was so patient and helpful. We were having issues the way our tax was being imported and he managed to clear everything up as well as some item importing. Their customer service is excellent. The tool requires some set up, there are so many settings that it is best to work with support, but we have been using webgility for years now and everytime I work with support our importing gets better and better. Thank you Nikhlesh!!

Silly Farm Supplies
United States
Almost 3 years using the app
March 17, 2021

shobhit was very helpful, took care of my sales tax linking right away, downloaded latest products from shipify and quickbooks.

Automotive Elegance
United States
Almost 3 years using the app
Edited June 17, 2021

Shobhit was our support agent and was very helpful in solving our problem! Seemed like there was an issue with our program files. They were knowledgeable and swift in identifying/fixing the issue. 5/5 support

Foursided
United States
Almost 3 years using the app
May 12, 2021

Webgility is working great with Shopify. Is a life saver, we don't have to worry about manually counting our inventory this app does it for you. Also, the support team is supper cool.
Highly recommended.

PAISANAS
United States
Almost 3 years using the app
June 17, 2020

Kanishk was most helpful in resolving the connectivity issues we had.

Slick Woody's
United States
Almost 3 years using the app
February 15, 2021

We've been using Webgility for over a year now and have been very happy with this app! We needed a connector when we switched accounting systems from QuickBooks to NetSuite, and there are not many options available to connect NetSuite that aren't super expensive. We tried this. And it's been excellent! It took some work at the beginning to get it up and running because NetSuite can be more complicated with permissions, but the Webgility team was amazing at working with NetSuite to get every issue resolved. This WORKS and the Support is fantastic!

The Younique Foundation
United States
Almost 3 years using the app
September 13, 2019

We have used Webgility for several years and have been very satisfied with the app and the support. Mudasir is one of the support team that we talk to often, and he always provides excellent support with whatever we need.

notes to self® socks
United States
Almost 3 years using the app
Edited September 8, 2020

Kanishk helped me integrate my new QB location to Webgility. He quickly walked me through the process and I appreciate his help and his knowledge. I have always had great customer service with all of the Tech Support personnel at Webgility.

Kraus Motor Co
United States
Almost 3 years using the app
March 22, 2022

Nehal was really helpful we had some issues with some orders stuck in scheduler and also helped me find an order in webgility I could not find and helped me post them to QB.

Shop Splash
United States
Almost 3 years using the app
Edited November 25, 2020

Thank you so much for the awesome tech support. Hooman was so quick to help and solved the issue in less than 10 minutes. Amazing Tech Support.

Pro Edge Paintball
United States
Almost 3 years using the app