Reviews (927)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

November 16, 2020

Vipin was great at helping me update the software. It syncs our online orders with quickbooks easily. it's great!

Retail - King Bean Coffee Roasters
United States
Over 2 years using the app
March 22, 2016

We use Unify Enterprise to integrate our store with Quickbooks. Though it's not perfect, it gets the job done. We have to manually sign in to Single User Mode in order to push orders every day, but otherwise the process is smooth and Customer Service is usually efficient in fixing any problems we run into. Most difficulties are a result of (Slow)books.

Tantus
United States
Over 2 years using the app
July 28, 2020

Nikhlesh was very helpful in updating and optimizing Webgility software to improve functionality with posting orders to Quickbooks.

Ceremony Coffee Roasters
United States
About 2 years using the app
December 2, 2022

Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.

Ethan+Ashe
United States
About 2 years using the app
Edited December 2, 2020

We have been using Webgility for a couple of years to import our orders from Shopify into Quickbooks desktop. It does what we need and keeps us from duplicating effort.

Vitrazza
United States
About 2 years using the app
March 4, 2021

I use this ap to help me post online orders to Quickbooks POS. I really like how it syncs the orders. I wish there was a better way to accept the sell gift cards online & use them in store. Webgility & Shopify want customers to only use the gift cards online. Also, I don't care for the way it records Sales Tax as a line item. Non-taxable & Taxable sales should also be broken down on the Tax Category summary report. Karen Doebbler, Accountant, Penner's, Inc.

Penners
United States
About 2 years using the app
June 29, 2021

I am using this application to sync my Quickbooks POS to Shopify. It is user friendly and was easy to set up with the help of tech support.

Willow Hill Yarn Company
United States
Almost 2 years using the app
August 22, 2014

We vetted several different integration options for our Shopify storefronts. We needed something that supported Authorize.net and Avalara with seamless connectivity to our Quickbooks master file. We chose eCC because of the exhaustive customization and integration options that the program allows. In the 3 months since we've implemented eCC, we've actually found a couple integration options that were not in the program. However, the support and development team are VERY responsive and open to development requests. The implementation of eCC has allowed us to automate and synchronize inventory, fulfillment, and accounting. We've been very pleased with the cost and time-saving results!

POW Gloves
United States
Almost 2 years using the app
May 5, 2022

We are very appreciative that this help to get started exists. Faizan was very pleasant and easy to work with. We feel confident we can go forward knowing there is tech support available.

lisa-747
United States
Almost 2 years using the app
June 14, 2022

This is an awesome program to sync your POS with Shopify! The instruction was "hands on" and easy to follow! I am excited to really dive into this program!

Genevieve Bond Gifts
United States
Over 1 year using the app