Reviews (924)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

September 17, 2024

The step by step instructions were helpful to reinstall the extension, but I needed to have support dial in to fix my problem. As soon as he did I was all set!

Indie Lee
United States
14 minutes using the app
May 27, 2024

Excellent time saving tool -- lots of customization options. Great, friendly onboarding service.

Thirsties Baby
United States
About 2 years using the app
May 28, 2024

Great customer service as always. The integration with Quickbooks is amazing and saves so many hours.

Colorado Saddlery
United States
Almost 4 years using the app
April 30, 2024

I've been using Webgility for about 5 years now- first with QB desktop and now with QB online. Customer support has been exceptional each time, during and after setup. The online connection is user friendly and easy to setup and maintain. The on boarding process is very thorough and covers all areas. If anything can't be immediately solved, support is on top of it and sees any issue through to resolution. Using Webgility has and will continue to be a solid time saver for our business.

Tigear
United States
Over 2 years using the app
June 17, 2024

Excellent product. Faizan helped with onboarding and it was a breeze. This will save us hours per week by removing manual accounting processes.

My Store
United States
21 days using the app
June 17, 2024

Has been extremely helpful with resolving a recurring issue with syncing to Quickbooks online!

Daystar Distributing
United States
3 months using the app
May 14, 2024

Webgility is amazing and they have superior customer service. The integration between quickbooks desktop and shopify is amazing. Any issues I have, a quick call resolves the issues. If I've ever had an issue that needed more work, they follow through with a resolution.

The Hunter Company
United States
Almost 4 years using the app
June 6, 2024

Friendly service and awesome onboarding sessions to help connect Shopify with Quickbooks and ShipStation. Great tool for automation.

PLUGPLAY
United States
3 months using the app
May 15, 2024

We are so amazed by Webgility. It’s the best solution on the market!

Many thanks to the onboarding team: Manish Manoriya and Prerit Agrawal. They are true professionals who provide our entire team with consultations.

If a new option could be available, like synchronizing purchase order pages from QB to Shopify, it would allow us to update inventory immediately upon arrival. This way, the person receiving the inventory (without any access to QB) could display this information to accountants and automatically add inventory to both Shopify and QB.

Filler Lux™
United States
21 days using the app
December 20, 2023

Webgility works! The data comes over to quickbooks beautifully. It would be almost impossible to do my work without it. And customer service is top notch.

It would be nice it it has an option to batch the orders by "Shopify Payouts" that way I wouldnt have to select them manually. Apart from that...

Very happy Webgility user!

Rosy's Shapers
United States
Over 3 years using the app