Reviews (879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation features that streamline data syncing across sales channels, reducing manual entry and errors. It supports complex transactions and multi-currency operations, enhancing efficiency with capabilities like manual order mapping and transaction reposting. The app integrates well with eCommerce platforms and offers an intuitive interface and professional, responsive support. It is compatible with both QuickBooks Online and Desktop.

October 7, 2024

Good service

Hill Marine
United States
Over 1 year using the app
September 17, 2024

So happy to finally get this integration working and so far the Webgility team has been wonderful. There is still work to be done but we have had amazing support from their team as they help us transition through this.

The VacDaddy
United States
1 day using the app
July 31, 2024

Wow! Excellent customer service!

I did not expect to have such a thorough and patient experience with a Shopify App developer, but the team at Webgility did an amazing job with actively reaching out & assisting with connecting my Shopify Advanced store to my Quickbooks Online account.

They walked me through each feature of their platform and ensured that I knew all the ways that I can automate and sync features between the two platforms.

The only small issue I have (unrelated to on-boarding process) is that I use Authorize.net as my payment processor (not Shopify Payments or PayPal because I sell "high-risk" items), so that's the only thing I will need to manually track.

They assured me that they are actively working to implement this feature now, and anyone using Shopify Payments/PayPal should not have an issue with this. Luckily, I'm only selling B2B at the moment & not using Authorize.net much for sales (mostly manual ACH payments with payment link emailed from QB).

5/5 review from the amazing on-boarding experience & available support for ongoing questions.

Flying Unicorn Wholesale
United States
About 1 month using the app
September 10, 2024

Prerit Agrawal was amazing.. He answered all my questions and was very patient.
Thank you for having an onboarding representative that is so kind, especially when it is intimidating using a new product..

My Store
United States
3 days using the app
August 15, 2024

Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO.

The team is super smart and capable. Thanks guys.

Momday
United States
About 2 months using the app
April 30, 2024

I've been using Webgility for about 5 years now- first with QB desktop and now with QB online. Customer support has been exceptional each time, during and after setup. The online connection is user friendly and easy to setup and maintain. The on boarding process is very thorough and covers all areas. If anything can't be immediately solved, support is on top of it and sees any issue through to resolution. Using Webgility has and will continue to be a solid time saver for our business.

Tigear
United States
Over 2 years using the app
October 16, 2024

I've been working with webgility service since 2021 and this app reduce a lot of paper work for me. I had to make QB invoice based on online sales everyday and now Webgility do all those jobs. It works very good. Satisfied with their tech support team as well.

TRUECOLOR WHOLESALE
United States
3 minutes using the app
July 25, 2024

Great customer service and software. Highly recommend this to any user who integrates quickbooks with shopify

Sleepypod
United States
6 months using the app
August 19, 2024

We starting using this app to sync Shopify orders with Quickbooks. The support we have gotten from the Webgility team has been great. Would highly recommend to anyone who might need this for their bookkeeping.

Honey Truck Co
United States
6 days using the app
May 14, 2024

Webgility is amazing and they have superior customer service. The integration between quickbooks desktop and shopify is amazing. Any issues I have, a quick call resolves the issues. If I've ever had an issue that needed more work, they follow through with a resolution.

The Hunter Company
United States
Almost 4 years using the app