Reviews (925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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this new system has helped out so much. it has saved on a lot of man hours not having to manually adjust inventory, its now syn'd
Just started using Webgility and it is super helpful. Looking forward to using it to help grow my business.
There is no perfect solution for every single company and their various applications, but this program is constantly updating to meet the changing ecommerce landscape. We use Webgility across several ecommerce channels to integrate with our QuickBooks. Their technical support is excellent. I have very specific requirements to keep our inventory levels accurate and have seen the developers create special plugins to try to meet my company's requirements. The tech support alone is worth the money.
Amazing company. Amazing software. Saved me hours of manual transactions and they go out of their way to help and even customize your program if possible.
Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.
Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.
I use this app to sync my QuickBooks POS to my online store. The customer service is very good. Nikhlesh was extremely helpful when I had a syncing issue due to my special use case. It's a powerful program that can be used in a number of ways. I highly recommend it!
I have used Webgility for several year but now with Quickbook Pos Sunset I reached out to Webgility to assist in integration with QuickBooks financial interrogation. I had an excellent experience, love the automation and accuracy. Easy mapping and support. Love this company and their support and implantation staff.
Staff is very helpful when facing any issues or you run into anything confusing. Specifically Sunny!!!
I needed to add a second computer to my account and Nick was great and very helpful! Appreciate all the help and support!
So far so good. Fazien was extremely helpful and patient. He answered all of our questions and re-answered when necessary. We're excited about fully implementing this new app. THank you.