Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

February 25, 2021

Faivan was fantastic!!!!! He gave me all the info I needed and set the system up. Highly reccommend!

Churchgoods Gifts/Patrick Baker & Sons
United States
About 2 years using the app
February 3, 2021

Quickbooks customer service is terrible and I have nothing but issues with them. Swapna from Webgility was super helpful though, I wish QB would hire more people like her.

Lowtemp Plates
United States
About 2 years using the app
February 16, 2021

We are very happy with Webgility and the Webgility support staff - this program saves so much time!

St. Claire's Organics
United States
About 2 years using the app
July 29, 2019

Webgility is the best application on the market for syncing between online shopping carts and desktop QB applications. PLEASE coordinate more closely with Webgility going forward Shopify!!!!

Trail Designs
United States
About 2 years using the app
March 3, 2020

Support was very helpful in fixing my transaction issues. the problem was solved in 1 day. thanks for your help.

bkr-wholesaleshop
United States
About 2 years using the app
Edited December 14, 2015

eCC saves us from hours and hours of boring, time-sucking manual data-entry.
On top of that, their support team is phenomenal. When we had questions regarding set-up, their support team was there to offer immediate help. They are extremely knowledgeable, patient, and quick to help.
THANKS FOR HELPING TEAM SWRVE!

Swrve
United States
About 2 years using the app
Edited March 8, 2024

Aman pachori did a great job today..!! Needed help with transaction setting and details to be Updated in Quickbooks.. Aman helped me today and its Working now. 03/08/24 Prerit assited us with the automation between Webgility and Quickbooks and everything has worked wonderfully. Their customer service and support is top notch!!

KOVER
United States
About 2 years using the app
Edited August 6, 2020

Wonderful program makes my life easier and wonderful support staff always helpful and very friendly. Chintan was extremely helpful and as always a pleasure speaking with the customer support team. They get things back on track quickly and effortlessly. Thank you

Quality Water Filters 4 You
United States
About 2 years using the app
November 13, 2020

We have just updated Webgility, Shopify, QuickBooks to keep them in sync. Shahrulsh Shalkh assisted us. Thank you

FUJI Sports
United States
About 2 years using the app
October 11, 2019

Vinayak helped out a lot. Great Tech support through Webgility. Has always been helpful with any problems we throw at them.

Renegade Classics
United States
About 2 years using the app