Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

June 8, 2020

Using Webgility to sync shopify to Quickbooks Desktop. Webgility team has been very helpful and patient when providing support. Thanks for helping use save time and effort. Nikhlesh Verma.

Genial Day
United States
About 2 years using the app
March 4, 2020

Love the webgility app for Shopify. It really helps to streamline our order process and accounting!

Akeso Health Sciences & MigreLief
United States
About 2 years using the app
April 8, 2021

We searched for a very long time for an application that would accurately post all our accounting entries to Quickbooks. Webgility is the most robust tool that we found and it has worked flawlessy since we purchased it 2 months ago. We were looking for a solution that managed posting sales tax correctly and Webgility is the only app that posts orders w/sales tax amounts accurately....every time. It also does a wonderful job syncing purchase orders from Quickbooks to our site, eliminating hours of manual labor each day. I recently purchased a new laptop and bumped into a hurdle with the installation on my new laptop. After spending hours on the phone with Lenovo and Microsoft, Vipin (Webgility) spent time with me to resolve the issue in a timely manner. I am extremely appreciative of both the functionality of the Webgility application, as well as their excellent customer service. Thanks Vipin for all of your help!

SmokinScooters
United States
About 2 years using the app
February 8, 2021

shobhit helped me with over 800 errors as I am new to system. posted orders to quickbooks After refreshing them many rolled over. He was extremely helpful explaining things to me for those problems as well as some other error. He was Fantastic !!!!

HornBlasters
United States
About 2 years using the app
December 3, 2020

Works perfectly! It has made downloading orders and syncing our inventory so much easier. No time wasted and easy to use!

The Hitching Post Tack Shop
United States
About 2 years using the app
July 23, 2020

Himanshu was incredibly professional, kind and patient. He got my webgility integrated with my quickbooks and Amazon store again so I could continue my work. Thank you for everything!

Fanpants
United States
About 2 years using the app
February 26, 2021

Fantastic and patient customer support and very detailed and powerful system. I highly recommend it!

Speedy Distribution
United States
Almost 2 years using the app
Edited December 8, 2021

Vinayak assisted us in reconciling an inventory issue in SHOPIFY. Webgility helps us keep inventory synched between SHOPIFY and QuickBooks. Whenever we have an issue, Webgility tech support sticks with us until the issue is resolved.

KISTLER Custom Fishing Rods
United States
Almost 2 years using the app
March 25, 2015

I had a wonderful experience with your customer service / development team. Suyash and Pritesh solved a really challenging problem expeditiously, thoroughly and professionally. When they realized after awhile on the phone with me yesterday that it would take some extra work to solve, they worked on their own (and even with developers at Shopify!) to solve the problem so that today's call only took 15 minutes and I magically have everything I need again! The software has been huge in helping me manage and grow my small e-commerce business and I have been, and will continue to, recommend it widely. Thank you, Suyash and Pritesh!

Nisolo
United States
Almost 2 years using the app
March 22, 2022

We have been using Webgility for about a year now. It is an amazing app for keeping Shopify and QuickBooks Enterprise synched. Lots of features and flexibility. REALLY like the new Shopify Payouts feature - helped us simplify that nightmare of reconciliation. Support is also fantastic - responsive, knowledgeable - especially Nehal !

GryptaLite
United States
Almost 2 years using the app