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Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with QuickBooks and Shopify, automating previously manual processes. It's praised for its ability to map Shopify SKUs to QuickBooks products, support product bundles, and maintain accurate financial data. The app's flexibility to cater to specific accounting needs is appreciated, along with its capability to handle tax, variants, and large product offerings. Many commend the customer service for its quick response and knowledgeable team. Merchants report that the app saves them significant time on data entry and is crucial for their daily operations. It's seen as a valuable tool for managing and growing e-commerce businesses.

May 29, 2020

a good app, saves an immense amount of time syncing qb premier desktop to shopify. had a couple connection issues with multiuser mode and support spent an hour reconfiguring to make it work. only suggestion is to make sure to install it first on the computer you want it hosted on in the future or, if you have a multiuser, you need to pay them to migrate the webgility dbase to the new computer should you ever want to change it.

Anne Vaughan Jewelry
United States
About 1 year using the app
February 15, 2023

Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.

Lunation Stores
United States
10 months using the app
December 10, 2014

Paying for integration, it's slowly getting there. To download the desktop version and try to use it is next to impossible.

Battle Beaver Customs
United States
7 months using the app
February 18, 2021

We are using QB and the Webgility app to integrate. There are have been some learning curve glitches to get it setup across multiple computers, but overall the customer service team is easily accessible and although it has taken multiple efforts, they have been helpful in solving all problems. There has been some trial and error setups with discounts and other financial aspects of the integration, but so far we have been able to make everything meet our needs.

jlchildress
United States
9 months using the app
October 12, 2020

I use Webgility to sync my Quickbooks Desktop POS and my Shopify store. The product has many features, but some I do not need or do not have experience with. I have struggled a bit to sync my products, but today Smita Sharma helped me tremendously. She gave me many great insights, and made me much more confident in what steps to take. AND, of course I know she and the other staff are always just a phone call away. Smita gets FIVE stars.

Chicago Dance Supply
United States
8 months using the app
September 18, 2020

Tech support was great; took a long time but they got to the bottom of my issue. I appreciated their efforts to get our issues solved.

macscustomtiedowns
United States
7 months using the app
Edited May 10, 2021

We use Webgility to move orders from Shopify to Quickbooks Enterprise.
We appreciate the rapid resonse to any of our support issues!!

Salonwax Beauty Supply
United States
5 months using the app
June 19, 2015

Overall I've been very happy with the way this app works and when we have had issues the support team was extremely helpful and on top of it. The fact that they would set it up for you was so helpful and that they spent time showing you how everything worked meant that we were able to dive right into using the program rather than spend a lot of time trouble shooting. The only reason that I'm not giving it 5 stars is that we don't really like that we are committed to a year rather than able to do a month to month plan.

Motawitileworks
United States
3 months using the app
October 8, 2020

testing this app versus THUB. Don't have quite enough experience yet but i can say their support is awesome. very easy to get a hold of someone and easy to resolve issue as they can do a remote login. so far so good!

Napa Soap Company
United States
4 months using the app
Edited November 4, 2020

Intuit recently released Quickbooks POS V19 that boasts of E-commerce integration. The integration service is provided by Webgility. I faced challenges trying to sign up to a suitable package for our business. However, Mr. Vishal Talati came to my rescue and guided me accordingly - he was really helpful and knowledgeable about intuit/webgility collaboration.

Tyretec
Kenya
3 months using the app
Webgility replied October 14, 2020

So sorry to hear about your experience! We offer integration with QuickBooks Point of Sale at different pricing given our partnership with Intuit. Please visit https://qbpos.webgility.com to see pricing. Sorry for the confusion and we'll update our listing to clarify this.