Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

August 1, 2019

Vinayak was very helpful. He quickly solved all of my issues and now I'm up and running. I absolutely would not do business without having Webgility sync my inventory.

RundownRustics
United States
Over 1 year using the app
April 2, 2020

Great support. Helped me figure out what was wrong with a quick phone call. Easy to get immediate help.

Bell Farm Shops
United States
Over 1 year using the app
June 30, 2021

Kanishk very good at resolve my problem!! Very patient and kind!!! Very good!!!!!!!!!!!!!!!!!!!!!!!!

Next Security Corp
United States
Over 1 year using the app
January 20, 2020

It was easy and quick. Vipin was very helpful and solved the issue fast. I would recommend this app.

Filthy Anglers
United States
Over 1 year using the app
April 13, 2022

Very helpful and fixed the problem. I'm thankful I could chat and screen share. It made it a lot easier to fix the problem.

Honey Acres
United States
Over 1 year using the app
Edited February 28, 2022

Needed assistance with upgrade to new pc and Ashis very competently worked through this process. Very good team to help with implementation, look forward to using this product. Palash is very knowledgeable and explains processes very well.

Grow It All Inc. Toronto/GTA - Indoor/Outdoor Hydroponic Supplies
Canada
Over 1 year using the app
July 22, 2020

Worked as expected. It has the ability to undo and redo work with updated settings. That works well for setting the sync up to work exactly how I would expect.

BreezeBlock Security
United States
Over 1 year using the app
January 21, 2020

I was having technical problems with my Webgility app and they service department was quick to return my support ticket. I spoke with Chandra Shekhar Yadav and he was on my problem! He ran into a few issues and still did not give up; he contacted his support and was able to solve the issue! I am so thankful that my store is back and running; thanks to Webgility support team! Thank you!

Cibaria Store Supply
United States
Over 1 year using the app
January 9, 2015

The technical support services were exemplary! I could not be more pleased! I needed additional assistance, and was very pleased to be connected a second time to my person of choice, Mr. Himanshu Patil. He was FANTASTIC! Thanks, EEC!!!

La Tuning
United States
Over 1 year using the app
April 15, 2021

Faizan was extremely helpful, knowledgable and attentive during our implementation process. Thanks you!

Low Vision Lighting
United States
Over 1 year using the app