Reviews (925)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

February 17, 2015

This application is extremely user friendly! It has streamlined our web sales and has DRASTICALLY cut down on data entry. We run a large operation and use Quickbooks as our primary internal system and we were manually entering every web order until I happened upon this amazing application! Super fast and easy setup - and I am not the official tech dept :)

Mary Square
United States
About 3 years using the app
April 3, 2015

So easy to use and set up and support was excellent!!! Thank you for helping me get this up and running.

Laura of Pembroke
United States
About 3 years using the app
March 22, 2016

Great App, and excellent customer services. QB expert team is fantastic - extremely knowledgeable. Tech Support is great!

Debbie Katz
United States
Almost 3 years using the app
Edited February 25, 2015

Amazing company. Amazing software. Saved me hours of manual transactions and they go out of their way to help and even customize your program if possible.

Geek Alliance
United States
Over 2 years using the app
Edited December 14, 2015

eCC saves us from hours and hours of boring, time-sucking manual data-entry.
On top of that, their support team is phenomenal. When we had questions regarding set-up, their support team was there to offer immediate help. They are extremely knowledgeable, patient, and quick to help.
THANKS FOR HELPING TEAM SWRVE!

Swrve
United States
About 2 years using the app
September 24, 2014

Great app that links my shopify POS site to QuickBooks. Webgility even provided the necessary support to get everything linked and working. The only negative that I have found is they do not handle discounts from Shopify correctly when the orders are posted to QuicBooks.

Masano Outfitters
United States
About 2 years using the app
March 25, 2015

I had a wonderful experience with your customer service / development team. Suyash and Pritesh solved a really challenging problem expeditiously, thoroughly and professionally. When they realized after awhile on the phone with me yesterday that it would take some extra work to solve, they worked on their own (and even with developers at Shopify!) to solve the problem so that today's call only took 15 minutes and I magically have everything I need again! The software has been huge in helping me manage and grow my small e-commerce business and I have been, and will continue to, recommend it widely. Thank you, Suyash and Pritesh!

Nisolo
United States
Almost 2 years using the app
Edited March 30, 2017

Webgility has been a life saver for our business. It has cut out thousands of hours of manual data entry, runs smoothly with minimal errors and the tech support has always been so helpful!

The Bonnet Company
United States
Almost 2 years using the app
May 8, 2015

Great customer service. I have a custom store configured for retail and wholesale which required a bit of work to get ECC properly connected. Suyash from ECC's support was great at walking me through the process to do so. Everything is posting nicely to Quickbooks and saving a heap of time.

Komo Koa Jewelry
United States
Almost 2 years using the app
April 30, 2024

I've been using Webgility for about 5 years now- first with QB desktop and now with QB online. Customer support has been exceptional each time, during and after setup. The online connection is user friendly and easy to setup and maintain. The on boarding process is very thorough and covers all areas. If anything can't be immediately solved, support is on top of it and sees any issue through to resolution. Using Webgility has and will continue to be a solid time saver for our business.

Tigear
United States
Over 2 years using the app