Reviews (828)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to sync Shopify stores with QuickBooks, streamlining order and inventory management by eliminating manual data entry. It features a user-friendly interface, seamless integration, and robust functionality for handling complex transactions across multiple sales channels. The onboarding process is smooth, and the responsive customer service enhances its reliability, effectively meeting diverse business needs.
Refine
-
By rating
Customer service is quite prompt. Aditi with Webgility was very helpful and very professional.
We just launched our store and needed an easy, yet comprehensive connection between Shopify and QBO. Webgility has been great, the system is very intuitive, but they reach out to help you and give you an on-boarding. I have also used their chat, very helpful. The system is exactly what we need, it tracks inventory, customers, and is very easy to use.
I recently had the opportunity to implement QuickBooks Sync by Webgility, and I must say it has been a game changer for my business. The integration between my eCommerce platform and QuickBooks has never been smoother, thanks to this powerful tool.
The onboarding process was particularly impressive. Saad Q. guided me through every step with patience and professionalism. He took the time to understand my specific needs and ensured that the setup was tailored to my business requirements. Saad's expertise made the transition seamless, and I felt supported throughout the entire process.
The functionality of QuickBooks Sync by Webgility is robust; it automates the syncing of orders, inventory, and customer data, which has significantly reduced manual entry errors and saved me countless hours. The interface is user-friendly, making it easy to track everything in one place.
Overall, I highly recommend QuickBooks Sync by Webgility to anyone looking to enhance their accounting processes and improve efficiency. Special thanks to Saad Q. for his exceptional support during onboarding!
Mark C.
Director of Operation
Gear Envie, Inc.
The Webgility team provides amazing customer service! They take the time to listen to our brand's needs, walk us through the implementation process, and give us directions on any changes we need to make to ensure everything works properly. They are also very flexible on when they are able to set up a call with us.
Was a big help!!!
Wow! Excellent customer service!
I did not expect to have such a thorough and patient experience with a Shopify App developer, but the team at Webgility did an amazing job with actively reaching out & assisting with connecting my Shopify Advanced store to my Quickbooks Online account.
They walked me through each feature of their platform and ensured that I knew all the ways that I can automate and sync features between the two platforms.
The only small issue I have (unrelated to on-boarding process) is that I use Authorize.net as my payment processor (not Shopify Payments or PayPal because I sell "high-risk" items), so that's the only thing I will need to manually track.
They assured me that they are actively working to implement this feature now, and anyone using Shopify Payments/PayPal should not have an issue with this. Luckily, I'm only selling B2B at the moment & not using Authorize.net much for sales (mostly manual ACH payments with payment link emailed from QB).
5/5 review from the amazing on-boarding experience & available support for ongoing questions.
We have just started using Webgility with our QBO but there is one feature we are really pleased with. As most of our orders are custom and we do not post inventory to our QB, the ability to map manually is a game changer. Excited to see what other features help keep our bookkeeping simplified!
Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO.
The team is super smart and capable. Thanks guys.
Been using webgility for a while now and there have been some issues syncing with Amazon & QB but the customer service has been great to correct the issues. Would def recommend Webgility
It works until it doesn't. Not reliable and alot of features have actually don't work until you spend days on chat with c.s. to finally get them fixed or told that feature doesn't work. CUSTOMER SERVICE TECH SUPPORT IS HORRIBLE1