Reviews (925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
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Very good onboarding experience with Faizan. The app works as expected, far superior to the default Quickbooks sync utility that they provide.
Great integration app for QB!
As a small business owner, I’ve been using the Webgility app to seamlessly connect my ecommerce channels with QuickBooks. Here’s my experience:
Onboarding Process: Excellent
The onboarding process was exceptional. Webgility’s team guided me through the setup step-by-step, ensuring that I understood how to integrate my sales channels, sync inventory, and manage orders efficiently. Their clear instructions made the transition smooth.
Superior Customer Support
Webgility’s customer support deserves a special mention. Whenever I had questions or encountered any issues, their team was responsive, knowledgeable, and patient. They promptly addressed my concerns, whether it was related to syncing data or troubleshooting.
Multichannel Selling Made Easy
Webgility’s integration with both QuickBooks Online and QuickBooks Desktop allowed me to manage multiple sales channels effortlessly. Whether it’s Amazon, Shopify, or Bigcommerce, Webgility handled them all with ease. The centralized order management and multichannel inventory sync were game-changers for my business.
Thank you Prerit Agrawal for you patience and helpful tech support!
I'm speechless. Thrilled everyday to be using this app. The best customer service I've experienced. The friendly and most capable people will be taking care of me like Shekhar.
01/21/2020 Once again Shekhar came to my rescue and helped me fix the issue I was having.
Wegility is a very good and reliable integration software that you depend on. Customer service is great and the software does what it says.
This software has made it very easy to export all my orders into QB and update my inventory. The tech support guys are amazing when you do have issues. Very patient and kind.
I was terrified of migrating from Magento to Shopify since ECC handles all of my middleware communication. Yet, to my pleasant surprise, the changeover was painless. Webgility even gave me a couple of weeks on the new subscription for free so I could make sure everything was crossing over correctly.
One caveat, ECC uses slightly different language than QB, so sometimes initial mapping can be somewhat less than intuitive.
I also want to say their tech team is awesome. In the 2-3 years since we started with ECC, I have probably only talked to a few different techs. They always solve the problem, and will even remote-in to fix tricky issues.
Just got off the phone with Kanishk. He was extremely helpful in fixing the issue that we have been having. Even though it took some time, overall the experience was excellent.
Very easy to install, set up, and use for shopify to quickbooks updating / syncing. We love it saves us time and eliminates transfer errors! No brainer for what we are doing.